Why do I need"name" and billing address when paying for postage?
I'm a small business and having to enter my own name and address every time I want to pay for postage (with PayPal) is a new step - there is no option to autofill this, or to set it as a default in my "account details"
It's a new step and suddenly become "necessary"
Phil
shared this idea
Thank you for your feedback.
This information is needed due to new external data requirements, therefore if we do not request it your payments may fail. We understand entering this for every payment can be time consuming, which is why we let users save this information on their trading names. This way we can fill in the information for you.
If you go into Settings>Trading names you will see billing name fields and a billing address dropdown where you can select which address you want to use for all payments from that trading name. If you have more than one trading name set up, you will need to do this for all of them. If you are not an administrator on your account, please contact your administrator and ask them to set up the billing details.
Kind regards,
Click & Drop Team