Provide an option to print CN23 4 to a page on A4
Until July 2026 CN22 customs forms could be printed 4 to a page to match the 4 to a page Address labels.
CN22 is no longer available so you must use CN23. You can only print CN23 as a full A4 page or as 6x4 on a thermal printer. For anybody without a thermal printer this is not an option.
I currently ship win 10x10x2cm cardboard boxes which will not accept A4 labels.
Large labels require large packaging and to avoid excessive weight this is going to mean plastic bags, increasing both cost and environmental issues.
The EU from Aug 12 has introduced a Packaging and Packaging Waste Regulation aimed at minimising packaging. The regulation has universal scope so it applies to e-commerce platforms from the UK as well.
Although this is an EU regulation it is clearly how most shippers will want to operate.
Peter Price
shared this idea
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RWAP
commented
Why has it changed that it has to be CN23 and not a CN22 I wonder?
Not being able to print CN23 labels by default as 4 to a page is a nightmare - they need to change this!
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paige
commented
guys. there is a workaround.
generate all the labels as 6x4
go to print the pdf label page
you will get a long list of pages (each page being a 6x4 individual shipping label or customs form)
change the page size in the printer settings to A4
change copies per page from 1 copy per page to 4 copies per page
this will now arrange the labels in a 4 label - per - a4 sheet arrangement
hit print and you're done
wasted two days and a lot of paid time trying to figure this out.
tried to tell Royal Mail customer support over the phone so that they could let other people know if they were calling up, but they told me to leave it on the forum
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Robin Annal
commented
I agree. I ship CDs and in C/) bubble envelopes. Even folding this in half does not fit and very much agree on the new packaging rules in EU .. buying another item to ship CDs (weighing 7g!) which have already gone up in price to ship globally, plus 3EU levy... now buying another bit which will make us have to account for this in our postage cost is simply not feasible.