RWAP

← Customer Feedback for Click and Drop

My feedback

  1. Enable the Post Office counter system to automatically print out the proof of postage.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  2. have a top up prepay feature for payment

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  3. To be able to print labels out in name alphabetical order

    7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    RWAP commented  · 

    It would also make sense to be able to print them out by within the UK / Outside of UK, so that (come January) all of the ones needing customs labels can be printed together rather than getting a mixture of half-used label sheets for customs labels

    RWAP supported this idea  · 

  4. Accept Tracked parcels to be post at post box

    7 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  5. Enable Tracked 24/48 items to be dropped at Post Office

    41 votes
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    16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  6. CN22 missing and wrong info on new design

    13 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  7. Reinstate the SKU improvements which were lost on introduction of new label designs.

    7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  8. Manifested orders - ability to recreate a new postage label with the same customers details on.

    41 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  9. Can Royal Mail international standard be tracked? I mean we get a refernce number and would be great if at least would say delivered.

    31 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  10. BUG - Update Postage on existing item

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP shared this idea  · 

  11. Please add FULL support for Printed Papers up to the 5kg limit, not just up to 2kg

    6 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    RWAP commented  · 

    2 years later and this is still not possible.

    How are we supposed to send books over 2KG ? The last time I ended up doing it at the post office and they had to refer to all sorts of books to realise that yes, they can send printed papers over 2KG !

    RWAP supported this idea  · 
    An error occurred while saving the comment
    RWAP commented  · 

    Yes - this is still an issue - Online Business Accounts can add over 2KG for printed papers, but not consumers for some unknown reason.....

  12. New Sort for Printing Shipping Labels

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP shared this idea  · 

  13. Print addressee name on new style CN22 customs labels

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    RWAP commented  · 

    I agree, this is a real issue - as you cannot always match up the correct CN22 label with the correct address label - especially if you are sending multiple orders outside of the EU containing similar items (albeit differently priced)

    RWAP supported this idea  · 

  14. Smaller CN22 label

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  15. New CN22 Format - VAT Number where relevant field

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP shared this idea  · 

  16. new label design, then old label design

    7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  17. Combine or merge orders... Customs data

    40 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 

  18. Make it easier for customers to claim for lost parcels

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Adding telephone number onto the address labels

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  20. CN22 total weight does not state actual package weight

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    RWAP supported this idea  · 
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