My feedback

34 results found

1. Include Printed Paper Rates for International Postage

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   RWAP supported this idea  ·  Jul 9, 2025

2. Make it easier to see the postage paid on orders

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Thank you for your suggestion.

   Our team will begin working on implementing this feature in the near future. We will update this status when the feature is available in Click & Drop.

   Kind regards,

   Click & Drop Team

   RWAP supported this idea  ·  Jul 9, 2025

3. I think Click & Drop should pull in the tax info from eBay’s new “Tax details” section and add it to the address label.

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   1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   RWAP supported this idea  ·  Jul 9, 2025

4. Add claims function

   26 votes

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   2 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   RWAP supported this idea  ·  Jul 9, 2025

5. Refunded labels appearing in the 'New Orders' section

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   1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   RWAP supported this idea  ·  Jan 6, 2025

6. Make it easier to enter Recipient AIRN

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   RWAP shared this idea  ·  Jan 6, 2025

7. Recipient ID Number

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   0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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   RWAP supported this idea  ·  Jan 6, 2025

8. Display Customer Phone Number On International Shipments

   29 votes

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   11 comments  ·  General  ·  Delete…  ·  Admin →
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   Started  ·  Click & Drop Support responded

   Hello,

   Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.

   Kind Regards,
   Click & Drop Support

   RWAP supported this idea  ·  Jun 18, 2022

9. Reduce Font Size on Address Label

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   RWAP shared this idea  ·  May 14, 2024

10. Order checkboxes not de-selecting

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for the suggestion. We will shortly be releasing an update to change this behaviour.

    RWAP supported this idea  ·  Feb 22, 2024

11. Unmark the despatched items when despatched ready for the next batch

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Jan 19, 2024

12. Make the check box for each order bigger on the new orders page

    7 votes

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    3 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Jan 19, 2024

13. Electronic customs declaration

    3 votes

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Jan 8, 2024

14. Store National Identification Numbers in Address Book

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

    We will consider storing Addressee Identification References and Tax Identification Numbers against address book entries in a future release. 

    RWAP shared this idea  ·  Nov 23, 2023

15. Provide an option to report errors

    8 votes

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Nov 1, 2023

16. Support Changing Trading Names After an Order is Created

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Nov 1, 2023

17. Support Permanent Setting To Include Post Office Drop-Off In Price

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Nov 1, 2023

18. Tracking status for international orders

    3 votes

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    RWAP supported this idea  ·  Nov 1, 2023

19. Search box results ordering is random ( can we have by most recent please)

    4 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your suggestion.

    The work is now planned and this page will be updated once it has been done.

    Kind regards,

    Click & Drop Team

    RWAP supported this idea  ·  Nov 1, 2023

20. Stop Auto-Filling Customs Description

    15 votes

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    7 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    RWAP commented  ·  Oct 13, 2023  ·  Edit…  ·  Delete…

    Even worse is it you enter a customs description (such as B2B Sale - Reverse VAT). If you try to delete that on a sale to a consumer, the comment is still included AS Royal Mail website does not save an updated empty field.

    Save Submitting...
    RWAP supported this idea  ·  Sep 15, 2023