General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Apply button for order list should be with the orders, not in the footer

    I'm new to the site and each time I use it I can't find the apply button which is in the black area which is usually the footer of this site(which is not intuitive). It should be immediately below the list and part of the user flow rather than detached at the bottom. I'm sure I'll remember where the button is but I think it should be a lot more obvious.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. NONE OBL - PRINT A RETURNS LABEL at same time as printing postage label

    Team, Can we allow none OBL customers using C&D to pay and print a returns label when printing the normal postage label? This "Returns Label" should not have a "Post By End of..." date on it as the customer may wish to return within 30days so it shoudl not be time limited.
    I am not a OBL customer so i do not "Manifest" when i use C&D but i would like this facility to make it easy for me to use Royal Mail for Returns - currently using a different supplier for returns.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. It would be great to be able to auto-generate bulk posting

    It would be great to be able to auto-generate bulk posting certificates as a personal customer account, either by batch or by selecting multiple orders. Even doing this via importing to an editable PDF form is more time-consuming than I'd like.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. New PPI order number not accepted at post office

    The Post office refused to take my PPI as he could not input the new manifest order number.

    New order number with A letter and dashes.

    We have paid the postage but can not send.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. hyphenate the long manifest order number

    it'd make manifested order numbers MUCH easier to both read and write onto labels if they were hyphenated:

    eg 5079123123 would become 5079-123-123

    I think the difference speaks for itself. Would also benefit those reading the bag labels.
    plus, it's veeeeery simple and quick to code

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Future Dating Batches - Manifest on the day you process the orders with the future date on the manifest

    When you future date your batches you should be abe to manifest for that date at the same time.

    So if i have items going out the next day i should be able to manifest today with tomorrows date on the manifest.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. I would like to be able to delete manifested order.

    Why can't I delete manifested orders to prevent being charged postage for items that have not left the warehouse? For example I have generated labels and manifested the batch only to be told that perhaps one of the items is out of stock. But I'll get charged for the shipping fees nevertheless! And there isn't a way for me to dispute the charges either.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Have the Tracking Reports automated

    DMO allowed us to have a CSV automatically emailed to us every day which contained all the shipped items from the previous day and their corresponding tracking details. We could then process this and send this information on to our customers. Why is the functionality not available in C&D? We are now having to do this all manually which seems like a step backwards, not forwards!

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Typestyle Size and white space in layout

    I know we are encouraging large typestyles and clear screens for ease of reading, but I feel you have gone over the top and could reduce the white space on some pages in order to include lower down fields in the same view.
    The problem of having to scroll down to lower fields is evident on many of the product creation and order creation fields as well as the address book. Such a waste of space.
    Mine is a traditional small screen, it must look even more pronounced on wide screen PC's.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Scheduled Posting Report by Email

    When an order is manifested, it would be useful from an auditability perspective, to have an email sent back to the person who created the batch import confirming information such as...

    Order number, Channel reference, Customer, Postcode, Despatch Date, Shipping Service, Service Code, Tracking number

    If this data is provided in a html form within the email, it can then be copied out and pasted into appropriate forms/tables.

    We used to have this setup in DMO, but now our headoffice import the orders, have to wait until after the post has been manifested, and then try and manually extract the…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Manifest prints to label printer

    For some strange reason, C&D has just started printing the manifest to the label printer and not to our main A4 default printer.
    In the past, it has always printed to our default A4 and the labels to our zebra label printer.
    We have auto printing via print assist, and the only way we have found to get it to print to the default A4 printer is to change the printer in autoprint for the labels temporarily to the A4 printer and then back again so the labels print to the zebra.
    Why has this changed?

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow me to double check my orders before manifesting

    I would like to be able to check whether I have chosen 'letter' 'large letter' or 'parcel' after I have printed the label, but BEFORE I manifest.
    At the moment I can't see a way to do this, but I want to double check my orders for possible mistakes before I submit them :(

    29 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. says manifest in progress, impossible to speak to anyone at royal mail!!

    Fridays orders would not manifest, just says manifest in progress, it still says that today??? tried for over a hour phoning royal mails lousy support line but no one answered!! (same as every other time tried calling) disgusting, taken all orders to post office yesterday afternoon as was running out of time before post office closed, theres no manifest with the my post, extremely worried going to have late parcels as I could lose my TRS badge on ebay which would hit my sales badly, weekend ruined,

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add manifests as an option to Print Assist

    I've just had to reprint my manifest as the system took longer than normal to go through and the paperwork was coming out over 2 6x4 labels as it thought that was the main printer. Only changing the printer resolved the issue.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. be able to manifest orders for next day

    I have manifested all orders today, around 250 of them from the Easter weekend, I am going on holiday today (Easter Monday) so unable to manifest them tomorrow, I am now going away extremely worried that when a family member takes my post to the post office tomorrow that they will not be accepted because was manifested the day before, if not accepted then this will basically be the end of my ebay business as will have 250 item not received cases open, I thought it would say on the manifest collection date 3/4/18 but it says 2/4/18, thinking about…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sales overview cannot be filtered by the package size. In DMO we had the option to filter orders by service which included large letters and

    Sales overview cannot be filtered by the package size.

    In DMO we had the option to filter orders by service which included large letters and packets view. Package size filter is available in despatched orders but it is too late then. We need to see this filter within the orders view BEFORE orders are manifested.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Send Mainfests Digital to Royalmail instead of printing Mainfests

    instead of printing out Manifest. Perhaps send the info digitally straight to royal mail

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  18. Have automatic reporting, either to DropBox or Email (for all orders, not just the Dropbox orders)

    Presently there is only a manual way to get shipments out of Click and Drop, via an Excel spreadsheet. Ideally there should be automatic reporting, either to DropBox or Email (for all orders, not just the Dropbox orders) Also reporting with CSV vs Excel.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filters on exporting

    When exporting reports to XLS - It would make sense to be able to use the filters to then only get a report on what you have filtered. At the moment you have to press export and you get a lot of information which is not needed and you have to use excel to then filter your report every time.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. "Your Reference" field from DMO - no longer available to user

    In DMO when you run End of Day / Manifest, the system provides 2 Data fields for the user to complete, "Your Reference" and "Your Description".
    I used to fill these in every time I ran E.O.D., the text I entered was then carried across to the Online Business Account reports, including the monthly invoice.
    I found this a really useful tool for seeing info about my daily dispatches, the time of dispatch and the number of parcels in each manifest, very quickly, at a glance and within the OBA.
    When I check the C&D Orders as they appear inside…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base