10 results found

1. Pull Shopify Fulfillments for Shopify Subscription renewals

   The C&D Shopify integration needs to be updated to pull in shipments for both new Order and Fulfilment events to work with Shopify's new Subscription APIs.

   We are using the Shopify subscription APIs on our shop and when a subscription is renewed, Shopify adds a fulfilment to the existing order, they DO NOT create a new order. So none of the subscription renewals are being sent through to Click & Drop.

   Would it be possible for you to update your integration to cover this so that you are pulling in the data for both Order events and Fullfillment events in Shopify?

   The C&D Shopify integration needs to be updated to pull in shipments for both new Order and Fulfilment events to work with Shopify's new Subscription APIs.

   We are using the Shopify subscription APIs on our shop and when a subscription is renewed, Shopify adds a fulfilment to the existing order, they DO NOT create a new order. So none of the subscription renewals are being sent through to Click & Drop.

   Would it be possible for you to update your integration to cover this so that you are pulling in the data for both Order events and Fullfillment events in… more

   13 votes

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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, thank you for your suggestion. We will consider if we can support subscription orders from Shopify.

   
   

   Kind regards

   
   

   Click & Drop Team

2. Size/layout to suit common thermal labels

   Have different options for label size and layout to suit common thermal label sizes, particularly for letter small parcel click and drop. If QR code has to be particular size consider having on separate label.

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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, thank you for your suggestion. We will consider this for future development. 

   
   

   Kind regards

   Click & Drop Team

3. Support Booking Collection With Buying Postage Label

   As it stands I have to go through two separate processes to:

   (a) pay for postage of a package in Click & Drop
   (b) go to a different screen to book a Collection.

   Could you please integrate these two processes so we can optionally arrange and pay for a collection when we buy the postage.

   It will make our workflows shorter; we only have to pay once rather than twice under the current system. This will save us time

   3 votes

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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello and thank you for your suggestion. We will consider this for future development.

   
   

   Kind regards

   Click & Drop Team 

4. Show collections on Dashboard

   Why can't I see booked collections linked to items on the dashboard. I have the email confirming the collection and apart from that only the payment record. Nothing about the status - late etc.

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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, thank you for your suggestion. We will consider adding collections to the dashboard in a future release.

   
   

   Kind regards

   Click & Drop Team

5. Add integration for Vinted

   Please add an integration for Vinted

   1 vote

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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, thank you for your integration suggestion. We do not currently have plans to integrate Vinted, but we will consider this for the future. 

   
   

   Many thanks,

   Click & Drop Team

6. Add Integration for SquareUp

   It would be great if Click and Drop could be integrated with the SquareUp selling platform as at the moment I would have to take orders via one platform and then manually log in to C&D and enter all the order information again by hand which is really time consuming and off putting.

   10 votes

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   Under Review  ·  Click & Drop Support responded

   Hello,

   Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

   Kind Regards,
   Click & Drop Support

7. Reduce font size on letter labels

   When sending items to the USA by letter rate, I have had a couple returned to me as unable to deliver over the past 12 months. Both addresses were perfectly valid.

   However, a customer has been able to find that USPS use automated equipment to process the post, which only reads the last 4 lines of the address.

   Normally, you have :

   House Number, Street
   City
   Zip Code
   USA

   However, the problem seems to arise where the font size is too large on the labels, so an address such as

   301 South Shore LN
   Illinois
   NE 31313
   USA

   Appears on the label as:

   301 South Shore
   LN
   Illinois
   NE 31313
   USA

   The machines do not read "301 South Shore " and pass it for manual processing. However with staff cut backs, this doesn't always happpen and the item is returned as invalid address!!

   When I print large letter or small packet labels, this does not seem to happen, as the font used for the address is smaller for some reason!

   When sending items to the USA by letter rate, I have had a couple returned to me as unable to deliver over the past 12 months. Both addresses were perfectly valid.

   However, a customer has been able to find that USPS use automated equipment to process the post, which only reads the last 4 lines of the address.

   Normally, you have :

   House Number, Street
   City
   Zip Code
   USA

   However, the problem seems to arise where the font size is too large on the labels, so an address such as

   301 South Shore LN
   Illinois
   NE 31313
   USA

   Appears on… more

   1 vote

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   Under Review  ·  Click & Drop Support responded

   Hello,

   
   

   Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

   
   

   Kind Regards,

   Click & Drop Support

8. Allow to print only Proof Of Postage for multiple orders

   Hi,

   We are using the business.parcel.royalmail.com for a few years to buy and print labels for our orders via Royal Mail.

   We always ask for Proof of Postage at the Post office, to have a proof in case it gets lost.

   Lately because we have more orders international, because they have to type the address for each label the people at the post office ask us to print the Proof of postage from the system for all the order and give them to stamp.

   However to get a list of all the proof of postage for many orders with the option to group them like 4 per an A4 page is impossible at the moment.

   Can we have this option to print only the Proof of postage for the required orders in 6x4 format so we can group more of them on the A4 page and save wasted paper, be more ecofriendly.

   Thank you,
   Andrei

   Hi,

   We are using the business.parcel.royalmail.com for a few years to buy and print labels for our orders via Royal Mail.

   We always ask for Proof of Postage at the Post office, to have a proof in case it gets lost.

   Lately because we have more orders international, because they have to type the address for each label the people at the post office ask us to print the Proof of postage from the system for all the order and give them to stamp.

   However to get a list of all the proof of postage for many orders with the… more

   2 votes

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   Under Review  ·  Click & Drop Support responded

   Hello,

   Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

   Kind Regards,
   Click & Drop Support

9. Add integration for WISH

   Add WISH marketplace to the integration

   2 votes

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   Under Review  ·  Click & Drop Support responded

   Hello,

   Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

   Kind Regards,
   Click & Drop Support

10. Bulk Proof of Postage Instead of Individual Certificates for Each Parcel

    We need bulk facility for click and drop when proof of posting is required. Instead of printing individual certificates for each parcel it would better to print out one certificate listing all the parcels . This could be fine by printing the bulk certificate from the batch history

    5 votes

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    3 comments  ·  Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Under Review  ·  Click & Drop Support responded

    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support