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  1. 32 votes
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    2 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
    tech commented  · 

    It's so annoying that we can't have a console in here that tracks everything and maybe give a number of days to delivery. Thinking of writting my own through their api .. one day it will get done already have the api credentials..

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  2. 4 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    tech commented  · 

    They'll never do it.. this has been that way since DMO - I just manifest into separate groups so that the 'averaging' isn't done automatically to the wrong items.. on low value items that are very light I'll use CRL and BPL/BPR the larger/heavier items so they are kept out of the small weights...

  3. 33 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    tech commented  · 

    I second this - maddening they aren't following their own guidelines. I currently inject the phone number in the company field so it appears under the customer name however as we're a B2C and actual company name doesn't usually come up.

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  4. 7 votes
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    3 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    tech commented  · 

    barcode on standard shipping to europe that has appeared is likely the barcode for customs tracking and not for package tracking (I think it has a code beginning with U IIRC) you can't normally track these (occasionally they do get tracked accidentally though in some areas). It's most likely that this has appeared on EU orders due to brexit preparations.

  5. 12 votes
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    2 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 31 votes
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    8 comments  ·  General » News from Click & Drop Support  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 0 votes
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    2 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    tech commented  · 

    Hi what software is this that charges this much to produce an invoice? genuine question as I've made my own forms that automatically pull data from marketplaces (system currently uses dropbox to push csv to click&drop at the last stage).

    you can contact me using username tech @ yiotas-xstitch.com

  8. 2 votes
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    4 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thanks for your suggestion. Offering Mac support for our Click & Drop Desktop application is currently in the late stages of development, but we can’t offer a date of completion just yet. We apologise for the delay, and we will post further updates as soon as we are available.

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  9. 3 votes
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    0 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 9 votes
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    0 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 2 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 6 votes
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    0 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 22 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 132 votes
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    32 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

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  15. 36 votes
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    under review  ·  4 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    tech supported this idea  · 
  16. 82 votes
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    under review  ·  7 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 143 votes
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    under review  ·  37 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 188 votes
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    75 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

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  19. 5 votes
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    0 comments  ·  General » News from Click & Drop Support  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 4 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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