Send dispatched email through EKM integration by passing "true" on send email attribute in addition to tracking number
Tracking number is now sent to EKM through the integration, but an option to send a "true" value back on the "send email" attribute would trigger an automatic dispatched email from EKM to the buyer, as happens with eBay.
Could this be optional in the integration, as EKM currently don't have a permanent Bcc in the email template to send a copy of the email to review platforms, which needs to be added manually for each batch of dispatched orders.
PaulW
shared this idea
Dear User,
Click & Drop allows you to specify the state returned to EKM when an order is despatched, including non-despatched states. This will allow you to both update your store, and avoid the email being sent automatically before you have had the opportunity to add the BCC address.
Kind regards
Click & Drop Team
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mark commented
This does not work. Setting orders to dispatched only updates the order status in EKM it does not send the email.
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Adrian
commented
The request in this idea was not addressed. It has been marked completed without being done at all.