Add Option to Manually Mark Tracking Status as Delivered
Sometimes, the tracking status of a shipment is not up-to-date, especially on export orders. I would like the option to manually change the tracking status of an order to 'Delivered'.
Tony Dow
shared this idea
Hello and thank you for your suggestion. We support updating your integrations when a shipment has been despatched. There may be a few minutes delay between you marking your shipments as despatched in Click & Drop, and the same being reflected in your integration.
If you continue to face difficulties with shipping updates, please contact the helpdesk.
Many thanks
Click & Drop
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Tony Dow
commented
None of my international orders are showing anything as the tracking status. I know they have been delivered so why decline the option the manually update the status. Please advise.
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Tony Dow
commented
Not sure you understand. I have orders that are showing as “We have it” in C&D but “Delivered” in Track & Trace. Also orders sent to USA a while ago that I know are received but still not showing anything in C&D. All I’m asking for is the ability to manually mark an order as Delivered when I know it has been.