Given the UPU changed the rules to make it so it is the choice of the Sender to use either a CN22 or a CN23 for orders under the CN23 threshold, allow us to choose, or have a blanket setting, to generate CN23's for low value orders. The UPU recognise that some orders, going to the EU for example, require CN23's to be used for low order values if the item requires a more complex customs declaration. Items with import controls require information entering in the Comments box of the CN23 (which is not available on a CN22), or they will be returned to sender with failed customs clearance.

So please, update Click and Drop so we can generate customs declarations on CN23's for orders of ANY value, as the UPU and EU customs say we should be able to.

My business is losing money because of this on items returned from the EU with failed customs declarations due to me not using a CN23 when the EU tell me I must use one.