automatic refund for lost tracked post
If a tracked item is shown as not received after ages. Then obviously that item either hasn't reached the destination, or it hasn't been tracked as was paid for. So the cost of postage could be automatically refunded without the customer (who has already lost a sale) can at least get their postage costs back without filling out a massive form.
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Anonymous
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commented
This was suggested along time ago. Been here from the start. They will NOT make this easy for anyone
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Henley Bailey commented
Absolutely agree, I never claim the postage back as the claim takes so long it's not worth my time as a small business; I need to be doing more productive things. It must have cost me a small fortune.