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My feedback
20 results found
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6 votes.
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17 votes.
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10 votes.
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24 votes
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11 votes
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commented
This is coming next year.
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60 votes
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commented
We should vote ,if you think they will do this.-Yes / No - Me - no WAY wil lthey make it easy for us to do this.
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11 votes
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commented
The manifest used by Royal Mail needs significant improvements to enhance accountability and user-friendliness. It should provide more than just a summary; it needs to serve as a definitive proof of posting with a detailed list of the contents sent. This information should be accessible on the platform, allowing users to generate a proof of posting for any customer as needed.
Currently, the manifest utilizes a range of codes within certain parameters for tracked items, which is inadequate. It should include a comprehensive breakdown of all items, tracked and untracked. A critical flaw in the current system is that if Royal Mail does not remove a tracked item from the bag and scan it, the system indicates that the item is still awaiting dispatch, even though it has been sent. This discrepancy prevents users from making claims for these items.
As service providers who print labels and prepare goods for shipment, there is an expectation for Royal Mail to support its customers better. This can be achieved by ensuring that the manifest accurately reflects that the goods have been posted, thereby allowing customers to substantiate their claims reliably.
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23 votes.
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2 votes.
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4 votes.
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7 votes
Thank you for your suggestion. We are expanding the range of data we consume from our third party integrations; we will consider VOEC and other Pre Registration Schemes as a part of these changes.
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2 votes.
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11 votes
Hello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support.
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37 votes
Hello,
Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.
Kind Regards,
Click & Drop Support.
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3 votes.
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8 votes.
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27 votes
Hi and thank you for your suggestion. We are considering ways to support payments without having to supply your card details for each transaction.
Many thanks
Click & Drop Team
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1 vote.
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3 votes.
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162 votes
Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible..
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This was suggested along time ago. Been here from the start. They will NOT make this easy for anyone