104 results found

1. Amend WooCommerce "channel reference" from the "post-ID" to the "order-number"

   Current your dashboard displays the "post-ID" from a WooCommerce order in the "channel reference" column. This number has no use for us, instead the "order-number" or "invoice-number" would be infinitely more helpful. Thanks

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   0 comments  ·  Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
   Declined  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

   Kind Regards,

   Click & Drop Support

2. Add a ‘View basket’ button in the app

   As far as I can see there’s no way to get to your ‘basket’ in the app other than by going through the send an item process. So if I navigate away from the basket for whatever reason, I need to go through sending an item again (and delete it when I’m done) so I can get back to the basket

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   0 comments  ·  Send an Item / (Unregistered Click & Drop)  ·  Delete…  ·  Admin →
   Declined  ·  Click & Drop Support responded

   Hello, 

   Thank you for your comment, unfortunately this site is for Click & Drop queries and feedback only.

   Kind Regards,

   Click & Drop Support

3. shipping rules package sizes

   When customers order multiple items with different package sizes the shipping rules default to the smaller item size. Surely it should default to the larger one?

   2 votes

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   1 comment  ·  Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
   Declined  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hi, thank you for your suggestion. channelshipper.com offers this functionality, you can read more about it here.

4. customs hs codes shopify

   Does RM pull down HS codes from Shopify?

   2 votes

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   5 comments  ·  Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
   Declined  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, this is not possible at the moment. We regularly review our integrations to see if we can consume additional order details to minimise your manual processing.

   Kind regards

   Click & Drop Team