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J S

← Customer Feedback for Click and Drop

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6 results found

  1. Calculate 'CN22 Item Weight Total' as sum of Contents

    2 votes

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    3 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    J S commented  · 

    Why has someone has edited this and removed all the info I included? Unbelievably disrespectful.

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    J S commented  · 

    Will anyone from Royal Mail Click and Drop even acknowledge that this is a problem? been two months and completely ignored. Needs fixing.

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    J S commented  · 

    The CN22 is possibly the most important aspect of posting internationally and no one cares that it is filled in incorrectly by the click and drop system? Please fix this as soon as possible. Thanks

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  2. Feedback for new Click & Drop page interface

    23 votes

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    13 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    J S commented  · 

    New interface is vastly better. Just learn how to use it.

  3. Revert back to the old interface.

    18 votes

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    4 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    J S commented  · 

    New version is better in almost every single way. Needs only a few small things correcting. If you just learn how to use it and get used to it, it makes things so much faster.

  4. Order checkboxes not de-selecting

    4 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    J S commented  · 

    Now please change this behaviour back for the standard Click and Drop interface as discussed in this topic.

    https://clickanddrop.uservoice.com/forums/399930-general/suggestions/47683580-retain-selected-items-after-applying-postage

  5. Make the check box for each order bigger on the new orders page

    6 votes

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    3 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    J S commented  · 

    Yes, and now they no longer keep the items selected, you have to identify all the orders again and select them from scratch. It's quite annoying.

    J S supported this idea  · 

  6. Retain selected items after applying postage

    5 votes

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    J S commented  · 

    This is necessary.

    Work flow.

    1 - Choose and select 8 orders to be processed. These won't be in received order. They could be random from 40 orders waiting to be processed.

    2 - Open them in tabs by selecting 'view order details' so correct postage can be added to each of the orders. Not forgetting to now pin the tabs so they don't close again.

    3 - Return to main orders page to 'pay and generate labels' for the 8 selected orders. These used to stay selected. Now they have to be identified and selected again.

    4 - Still on main orders page to 'book collection' for the 8 orders. I have to again identify and select the 8 orders.

    5 - Back on main orders page to 'mark as despatched' the 8 orders. Have to identify and select them again.

    Please change it so selected orders have to be manually unselected.

    J S supported this idea  · 

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