Add claims function
I know this has been asked before, and it has been declined before - why? It would be far simpler all round if a claim could be directly started by a click beside the missing/lost/mis-delivered parcel? The current claims process is an absolute pain in the butt.
15
votes
Bex M
shared this idea
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J S
commented
I just stopped bothering with claims. That system is a joke. Doing this directly from click and drop would be much better. They could even calculate time frames and tracking info without all the unnecessary work.