3 votesIlse supported this idea ·
Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.
When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop
Click & Drop SupportIlse commented
This sounds like an excellent idea!
1 voteIlse commented
Same here, it's infuriating, and I seem to always get more emails claiming orders have not been delivered when this happens.