Ilse

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  1. 3 votes
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    1 comment  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Ilse supported this idea  · 
  2. 183 votes
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    65 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Ilse commented  · 

    This sounds like an excellent idea!

  3. 1 vote
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    2 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Ilse commented  · 

    Same here, it's infuriating, and I seem to always get more emails claiming orders have not been delivered when this happens.

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