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64 results found

  1. Option to Print Integrated Labels on A4 and CN22 on a 6x4 Label

    If you choose Integrated Labels this means it has to be on A4, which means the CN22 has to be on A4 as well.

    I want to print the CN22 on 6x4 using a different printer - but the option is greyed out.

    2 votes

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    1 comment  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. Add Integration for LightSpeed

    Hey, Lightspeed is a system that we're currently using which doesn't support Click & Drop integration. This would be ideal for us and many others. If you feel the same way then please vote. Thanks!

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  3. Add 'Product Description' to Despatched Orders Report

    Please could you add product description to dispatched orders report in click and drop

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  4. Add Product Images to Picking Slips

    Is it possible to have images on the picking slip from Shopify when it arrives in the click and drop list so w can print the picking slips and see the image of the product?

    1 vote

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  5. Tracking/delivery confirmation for letters

    Any chance we could see click and drop have 'letters' included with tracking/delivery confirmation in the future? (not just large letters and parcels).

    At the moment, a marketplace such as Etsy won't add tracking details for customers (via click and drop) that purchase orders though us (that are sent with the 'letter' size).

    We send many letter size shipments daily and it's a shame that they don't count towards Etsy's tracking system.

    1 vote

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  6. Adding 'Product name' to Manifested Orders report

    Can we add "Product name" column to the XLS export? It would vastly help to understand quantities of certain product shipped in a period of time

    1 vote

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  7. Option To Not Import 'Click & Collect' Orders

    I would like an option that if someone has selected Click and Collect on the WooCommerce site that they aren't pulled through to click and drop.

    1 vote

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  8. Add Integration for Big Cartel

    I understand there are many options for online stores but it would be good if Big Cartel could be added

    1 vote

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  9. Show collections on Dashboard

    Why can't I see booked collections linked to items on the dashboard. I have the email confirming the collection and apart from that only the payment record. Nothing about the status - late etc.

    1 vote

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  10. Import Images With Orders From Integrations

    When orders are imported from channels like eBay and Amazon, it would be good if the product images were also imported

    1 vote

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    Hello , than you for your suggestions.


    We will consider importing product images as part of order import. 


    We already import quantity of units for orders.


    Could you provide some context as to how the condition of the goods you have sold is used in processing a shipment?


    Thanks


    Click & Drop team

  11. Add integration for Vinted

    Please add an integration for Vinted

    1 vote

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  12. Allowed to select "Parcel" and "RM48 LBT"

    I have been incurring penalties for RM48 LBT parcels. An investigation has uncovered that I do not have RM48 parcel service, only Large Letter, but I have been allowed to choose size "parcel" and service "TRS48" which is a large letter ONLY band thus incurring a £1 penalty for every parcel.

    1 vote

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    Hello, thank you for your suggestion. TRS 48 LBT (Letter Box-able Tracked) is available on parcel format to afford you the full 1000g weight limit TRS48 supports. You must still adhere to the service specifications, which for letter box-able includes a weight limit of 1000g, and dimensions matching that of Large Letter. Please speak with your account manager to get the full details of your services specifications. We will consider changes to make these limitations clearer in the future.


    Many thanks

    Click & Drop Team

  13. Label Generation: Customise Document / Label Order

    We have set Click & Drop for returns labels to print as well as the send-to address labels.

    Consensus amongst the despatch staff is we don't want this because the send-to label comes out first, so they will end up using the wrong label. The despatch process is that the last task is to put the send-to address label on the packet.

    I know you may think this is splitting hairs, but the reality is if we can’t have the returns label come out first, it’s useless. It’s just not worth taking the risk that parcels will be returned to…

    1 vote

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    Hello,


    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.


    Kind Regards,

    Click & Drop Support

  14. Validate Unit Values Against Order Value

    When completing a Customs Declaration would it be possible to have a product values check as you currently have on the weights?

    1 vote

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    1 comment  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,

    Click & Drop Support

  15. Improve Post Code Validation

    UK Postcodes. C&D accepts normal postcodes as eg AB12x3CD and AB123CD as valid but rejects AB12xx3CD as invalid (x represents a space). Surely it should be simple enough to either strip all spaces or reject those with no spaces.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,

    Click & Drop Support

  16. Add Order Totals, Order Line Totals and Tax to Despatch Note

    Currently the dispatch note displays the product items but not costs. It would be handy to have an option to display this, along with a breakdown of tax and postage costs.

    1 vote

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  17. Add Business Contact Details to Despatch Note

    Allow business contact details (email, phone) to be added to customer's despatch note.

    1 vote

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  18. Add integration for CUBECART

    API for CUBECART needed.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  19. Add an 'Order Count' of Orders in Selected Batches

    When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  20. Introduce Role Based Access Control to C&D

    Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

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