if combining postage you should give your customer a postage refund if they have paid 4 separate postage costs

Just a simple click the ones with the same postcode and then use the drop down box to select "combine orders to 1 order" would be tip top.

Why doesn't someone in development send a quarterly email to all Click & Drop customers with the top 10 possible updates and the return vote gets fixed or explained why it can't be done.

Thank you all for your suggestions. We understand the importance of this feature for our customers who directly integrate their eCommerce stores. We are beginning to plan how to add in the functionality to split, merge, and clone orders.
However, we cannot give you a time for when this will be completed as we are currently working on a range of other useful features.

Totally agree.
I offer free eBay P&P so the ability to combine items to the same person is paramount.
I too do the 'delete 3 combine the 4th' approach.

Also like @Charles idea of automating it by a simple checksum

You would get a totally automated process from click and drop,
without having to click on what to combine. if the weight of the items and packaging were separated.

for example

1.If postcode and house equal the same

2.Combine two item weights

3. Add packaging weight once

Benefits save time, and accurate billing! :)

just the option to select the orders then click combine, then post as normal would suffice

It is a very important issue and should be addressed ASAP.

Totally agree with Kavs! :) Because that is exactly our situation too!

Feature like

"take away x grams for every extra unit above y unit(s)" from total weight, and the same for "every extra order"

Would be greatl! :)

Charles' comment below is a valid one, we currently have every item weighed as "one unit including packaging" rounded up to the next 5g (to account for extra . We manually adjust the weight for combined items. So in our case being able to adjust the weight manually for combined items works. If this can be automated somehow, to say a global setting where it applies a rule like: "take away x grams for every extra unit above y unit(s)" from total weight, and the same for "every extra order".

Maybe so charckes but personally I’m fine with having to apply postage for those orders manually, as long as the c and d can detect multiples of the same address in a batch and give an option of grouping The orders I’d be more ham happy. It beats having to delete an order and copy the information and update postage To add to the second order which is where we are now.

You need to separate packaging weight, and product weight for this feature to work.

1 Card box = 40g (and can hold 10 items)
1 Item = 10g

Say you sell 6x items

the actual weight would be 100g

The click and drop would work weight as 300g

because of 6 boxes 40g = 240g
6 products = 60g

If you don't separate the weight.
The next issue from users will be the total combined weight for packaging and items
to be separate

Agree :)

I agree with this combining, additionally should also apply to csv imports of orders.

It would indeed make things easier to be able to combine multiple orders into one package, or indeed to remove items for separate posting.

I agree with this. In Linnworks you can select orders to "merge". That way none have to be deleted and the correct amount of items ordered shows on the merged order.

Actually we could also do with an opposite option too - sometimes I have to post two parcels to the same address if the weight is too high. Would be nice to be able to easily produce another shipment label at a different weight without having to "create" one separately.

@Click ad Drop Team,
As I send many orders every day, it is very hard to track the ones that go to same address and could be combined. Could Click & Drop at least somehow flag orders with the same address so I could at least combine them manually rather than sending 3 items in 3 separate envelopes? This is an urgent issue as it costs me more to send everything separately.
It would be great if orders going to the same address could be combined by default, but I understand that ebay and amazon may not accept same tracking number on several different orders so above mentioned solution would help until permanent solution to automatically combine orders is found.

@Click ad Drop Team, please include this feature. Manually combining 3 separate orders with multiple items for each is a huge time sink. And this feature will make it easier.

Thank you

Hi,

The ability to merge orders to send as a single shipment, or split orders to send as multiple shipments, is currently being looked into.

As soon as we have an more information as to when this work is scheduled to be carried out, we will update you.

Thank you for your patience
The Click & Drop Team

Thank you for your suggestion. The feature to combine multiple orders, and also to split individual orders, is being investigated at the moment and we will update you as soon as we have any news on this.

Thanks
The Click & Drop Team