IOSS number should be displayed in CN22 label, but just IOSS logo
IOSS number should be displayed in CN22 label, but just a round IOSS logo on the front label.
I spoke to german customs and because the IOSS number isn't on the CN22 form or anywhere on the label, they often change my customers again for customs fees and VAT, even though they already paid this.
This seems very basic. It is written everywhere that the IOSS number should be displayed I cannot believe it isn't.
Hello. The IOSS number should not be visible anywhere on the package and is transmitted in the electronic customs data. The IOSS logo indicates the shipment is covered by the IOSS scheme and can be verified by customs agents in electronic customs.
Click & Drop Team
David J commented
Why shouldn't it be visible?
I take extra trouble to add an extra label with the name address and IOSS number taken from the eBay invoice.