Milly's Cameras
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6 votesMilly's Cameras
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10 votes
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5 votesMilly's Cameras
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6 votes
Hello and thank you for your suggestion. We will consider adding the ability to search for partial order numbers and other order identifiers.
Many thanks
Click & Drop Team
Milly's Cameras
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22 votes
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commented
After receiving a refund, it somehow ends up in amongst my next list of new orders. I have paid and had the same entry refunded twice now, and I am now waiting on a third refund for the same entry.
May I suggest that once it's refunded, it only remains as an entry for records only.
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9 votesMilly's Cameras
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6 votes
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commented
Rosie, Royal Mail are exploiting IOSS by choosing not to support it via Click n Drop. They can not refuse you, putting some form of notification showing IOSS has been paid on the letter sized envelope.
Royal Mail may choose to not support IOSS for letter class postage and try to nudge its customers into buying a more expensive postage class. But the fact is, EU customs do support this letter class to show the IOSS paid status.
I now use the IOSS stickers available from post office counters over the top of the Click and Drop purchased letter label. All my letters now arrive fine.
Milly's Cameras
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Agreed, it's both frustrating and not time efficient correcting each time.
I did try to roll with it, and not correct it. I've discovered, at my expense, overseas customs also don't accept your basic auto descriptions, especially when I'm sending multiple items all with the same description but different weights and prices. They become delayed or sent back to me as a result.
The HS number shouldn't be an auto input for item description. Would be more efficient if it displayed the HS number that we enter for our products, or what is being exported from 3rd party selling platforms, ebay, etsy...