Skip to content

Alex

← Customer Feedback for Click and Drop

My feedback

7 results found

  1. Can we pre-select the option 'IOSS PDDP' when an IOSS number is present?

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hi,

    Thank you for your post. Whilst the delivery term will not default to an IOSS delivery term automatically based on you providing an IOSS reference (there are instances when an IOSS reference can be provided but the delivery term is not an IOSS term), it is possible to set a default delivery term to be used for international shipments


    This can be set by signing in on Click and Drop and selecting Settings > Customs and in the "Miscellaneous" section and selecting a suitable value from the "Default selection for paying customs and handling fees" drop down.


    More information can be found at How to configure customs and handling fees for international orders


    We hope this helps with your issue, but should you require any further help please do not hesitate to call the Support Team on (0345) 2661 004.


    Kind regards,

    The Click & Drop Team

    Alex shared this idea  · 

  2. NEW PROBLEM. As of today you are calculating the 10% USA Tariff wrong.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Alex supported this idea  · 

  3. IOSS PDDP - duty fees are not calculated correctly. This urgently needs fixing.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    6 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Alex supported this idea  · 

  4. Check that house number or name is present

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Alex shared this idea  · 

  5. Revert to the old system for handing tabs in Click & Drop

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Alex shared this idea  · 

  6. Highlight an order in 'New Orders' window

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your feedback.

    It seems that for your use case, the order tag functionality might be helpful. Tags can be added to an order at the point of order creation and then you could filter your grid so that orders with a certain tag are not displayed. For more information on this functionality, you can consult our help guide.

    Please note that we are planning on improving this feature by allowing users to add tags at any point of the user journey and we may allow for using different colour tags too.

    Kind regards,

    Click & Drop Team

    Alex shared this idea  · 

  7. Please make 'Order Details' auto-expanded on page load

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Alex shared this idea  ·