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56 results found

  1. Greater Control Over Print Layout & Order

    I would like to print the postage label and CN22 customs next to each other so utilizing A4 - 2 per sheet Self-adhesive labels. At present to print 4 labels and 4 CN22 it takes 8 sheets, these could be but on 2 sheets. More control to print maybe print label, CN22, and proof of delivery on one page.

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. Support Channel Custom Fields to be Printed on Despatch Note

    So many of our products are personalised and unfortunately, the name chosen by the customer to be printed on the product is not visible on the dispatch note, which makes it very difficult for us as we have to print additional packing slip with the customisation name for each order.

    It would save us time if you could add this information to the despatch note so we can print it out and personalise product and dispatch.

    Currently the despatch note shows SKU and Product Name

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggest, we will consider this in future developments.

    Kind Regards,
    Click & Drop Support

  3. Add an 'Order Count' of Orders in Selected Batches

    When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  4. Bulk Proof of Postage Instead of Individual Certificates for Each Parcel

    We need bulk facility for click and drop when proof of posting is required. Instead of printing individual certificates for each parcel it would better to print out one certificate listing all the parcels . This could be fine by printing the bulk certificate from the batch history

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  5. Print Customs Declaration & Address Label on 1 A4 Sheet

    Currently, if you choose to print on A4 you get separate sheets for your shipping labels and Customs Declaration (CN22 / CN23)

    That is bad for the environment. We are not large enough to have special paperwork or printers.

    Please make it possible to generate the Shipping Label and Customs Declaration on a single sheet of A4

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  6. Introduce Role Based Access Control to C&D

    Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  7. Set up your site to 'remember' card details & return address for logged-in users?

    Could you please set up your site to 'remember' card details & return address for logged-in users? It's a nuisance to have to enter them every time I use the service. I would also like to see the 10 item limit increased or removed, please!

    (NB - I wasn't really sure what to select from the drop-down. I do have an online business account, but I've only ever used https://send.royalmail.com/ for Click & Drop, and it makes no difference if I'm logged-in or not).

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  8. Print Customs Declaration & Address Label Together

    It's really confusing & awkward to have one sheet (or 10) of address labels & one sheet (or 10) of customs labels. Matchign them up can be a PITA & very time consumng

    Why can we not have the Address and Customs label of the same package side by side ?

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  9. Make Despatch Date Editable

    If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  10. Reorganise the fields in the Create Order screen

    Change the order of the fields in the Create Order screen so I can add the Post Code immediately after the recipient's name, when using the Tab key to navigate

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  11. Add Option to Set Default Service Extensions for Services

    Could we have an option to set defaults such as (have it applied or not) "Provide SMS notification to the recipient" & "Provide email notification to the recipient" for all tracked items.

    It would make sense rather than select those tick boxes on every order to be able to have it pre-set as default and option to manually untick those boxes for customers that don't want notifications. it would make processing a lot more efficient.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  12. Don't Print 'Return Address' on Labels Printed Via QR Code

    When I'm trying to create a label via Royal Mail Send an Item, it asks for the sender's details. I do not wish to have my home address displayed so I untick the option.

    The PDF Label downloaded after I've paid for postage does not show my home address. However, when I go to the Delivery Office and have it printed via QR code, my home address displays in the return sender field.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  13. Add Integration for LightSpeed

    Hey, Lightspeed is a system that we're currently using which doesn't support Click & Drop integration. This would be ideal for us and many others. If you feel the same way then please vote. Thanks!

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  14. Support South Korea PCCC Number On Shipping Labels

    Can PCCC Number for South Korean Orders be added to the shipping label? There is already a field in Shopify for additional information which people from South Korea enter,

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  15. Add 'Product Description' to Despatched Orders Report

    Please could you add product description to dispatched orders report in click and drop

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  16. Add integration for Presta Shop

    I will like to see integration with Presta shop 1.7 and higher.

    22 votes

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    Hello,

    Thank you for your suggestion. This is not currently not supported but we will consider this in future developments.

    Kind Regards,

    Click & Drop Support

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