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63 results found

  1. Greater Control Over Print Layout & Order

    I would like to print the postage label and CN22 customs next to each other so utilizing A4 - 2 per sheet Self-adhesive labels. At present to print 4 labels and 4 CN22 it takes 8 sheets, these could be but on 2 sheets. More control to print maybe print label, CN22, and proof of delivery on one page.

    13 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. Display the Barcode in the Orders panel

    When we purchase labels to send international, a barcode is being generated and placed on the labels.

    In order to speed up the proof of postage process when dropping them at the office, they give us a receipt with all the barcodes dispatched that day.

    However, those barcodes are nowhere to be seen in the control panel, so it is impossible to connect the dots if one of those orders gets lost to quickly identify, raise a lost inquire form, etc..

    Can you add that Barcode code in the orders panel please?

    2 votes

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    Hello,

    Thank you for your feedback. We are considering a way to support this idea for future developments. Thank you for your suggestion.

    Kind Regards,
    Click & Drop Support

  3. Allow User to Specify Order Status Shopify Orders Import For

    We would like an option for Click & Drop to fetch orders from Shopify which are marked as 'payment pending'.

    We have a lot of account customers who get an invoice with their order.

    Royal Mail only downs the order if it marks as paid which means we send it via DHL instead.

    The DHL Shopify integration has options to let you choose which orders to download.

    4 votes

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    1 comment  ·  Admin →
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    Hello,

    Thank you for your feedback. This is a great suggestion and we will consider this in future developments.

    Thank you,
    Click & Drop Support

  4. Import Customised Fields for WooCommerce Orders

    We ask customers for a shipment date through a custom field in the checkout process with WooCommerce.

    However, we cannot sort the orders in C&D as it is not importing this custom field. It would be great to allow more columns to be imported so we can filter and generate labels only for the orders to dispatch on that day.

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  5. Import 'Gift Message' for Etsy Orders

    Please can you include the gift message on Etsy orders, you do this fine for Amazon orders. I keep missing the messages on Etsy and get bad feedback on the platform.

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  6. Add integration for CUBECART

    API for CUBECART needed.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  7. Add integration for AbeBooks

    Please integrate with AbeBooks. They have their own specific country tax registration codes for the EU, Australia, New Zealand, Norway, etc. and in general, it would be nice to have those orders automatically import into Click & Drop. It is a main platform for many booksellers (about half our orders) and I believe it is owned by Amazon, so there should be a way to utilise that existing relationship.

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  8. Impliment Two Factor/Multi Factor Authentication

    Many services online now support two factor authentication via either Google Authenticator methods or SMS. This helps protect our account and customer data held within it.

    This should be a feature and we should be able to enforce it on a per account option.

    5 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  9. Convert Common Non-ASCII Characters When Importing Orders

    When entering a name and address in to Shopify (and most other web sites), Unicode character set is available to users. When these orders are imported into Click & Drop, any non-ascii characters are flagged up for manual "fixing".

    By far the most common "invalid address" that C&D asks me to fix (every day) involves just changing apostrophes from Unicode "right single quotation mark" (U+2019 or U+2032) characters to their ASCII apostrophe equivalent (U+0027).

    There are other cases, most notably European addresses containing diacritical marks, etc. While I'm sure the developers could automatically convert these to the nearest equivalent roman…

    7 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  10. Planned despatch Date Default to Last Selected Date

    When using the Planned despatch date option - Please add a Checkbox Option to Hold last Used Date for the session.

    Particularly at the end of the month when the Planned despatch date is on the next month it would make using the Planned despatch date quicker and more efficient

    Thank you

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  11. Support Channel Custom Fields to be Printed on Despatch Note

    So many of our products are personalised and unfortunately, the name chosen by the customer to be printed on the product is not visible on the dispatch note, which makes it very difficult for us as we have to print additional packing slip with the customisation name for each order.

    It would save us time if you could add this information to the despatch note so we can print it out and personalise product and dispatch.

    Currently the despatch note shows SKU and Product Name

    2 votes

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    Hello,

    Thank you for your suggest, we will consider this in future developments.

    Kind Regards,
    Click & Drop Support

  12. Make Despatch Date Editable

    If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  13. Add integration for WISH

    Add WISH marketplace to the integration

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  14. Bulk Proof of Postage Instead of Individual Certificates for Each Parcel

    We need bulk facility for click and drop when proof of posting is required. Instead of printing individual certificates for each parcel it would better to print out one certificate listing all the parcels . This could be fine by printing the bulk certificate from the batch history

    6 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  15. Print Customs Declaration & Address Label Together

    It's really confusing & awkward to have one sheet (or 10) of address labels & one sheet (or 10) of customs labels. Matchign them up can be a PITA & very time consumng

    Why can we not have the Address and Customs label of the same package side by side ?

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  16. Add an 'Order Count' of Orders in Selected Batches

    When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  17. Introduce Role Based Access Control to C&D

    Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  18. Add Integration for LightSpeed

    Hey, Lightspeed is a system that we're currently using which doesn't support Click & Drop integration. This would be ideal for us and many others. If you feel the same way then please vote. Thanks!

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  19. Reorganise the fields in the Create Order screen

    Change the order of the fields in the Create Order screen so I can add the Post Code immediately after the recipient's name, when using the Tab key to navigate

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  20. Add Option to Set Default Service Extensions for Services

    Could we have an option to set defaults such as (have it applied or not) "Provide SMS notification to the recipient" & "Provide email notification to the recipient" for all tracked items.

    It would make sense rather than select those tick boxes on every order to be able to have it pre-set as default and option to manually untick those boxes for customers that don't want notifications. it would make processing a lot more efficient.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

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