General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. adult only signature for bladed products ie cutlery sets etc

    We need proof of adult only signature for some of our products, scissors
    cutlery sets & garden shears are some of the products.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  3. A4 sheet

    Integrate new ebay / amazon orders as invoice / dispatch / vat number /address on A4 sheet combined at top with peel off 6 x4 label at base , saves time and paper , no need for rolls of labels and label printer ,

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. automaticly applied postage

    today someone ordered 8 of the same item.
    The item is saved as a product which is shipped as a large letter.

    Automatic postage was applied to this as a large letter

    which means that I needed to go in and re-apply the postage.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show class of mail - in clck and drop

    When the order is imported it does not show the class of mail (e.g. first or second) and the rules do not work unless it is an existing SKU.

    We have to keep flicking back between amazon and ebay to check if ti first of second class, which is quite time consuming

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. The product details title field does not allow you to sort

    When you select new orders from the dashboard, you can sort your orders by every title field but the product details. I tend to batch my orders by grouping the same products together, this would be extremely helpful if i could do this

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. 41 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  41 comments  ·  New Marketplace Integration  ·  Flag idea as inappropriate…  ·  Admin →
  8. import product details automatically from Amazon Imported orders

    don't think the product details are being added to C&D when Amazon orders are being imported.

    Not sure if most of the required product info is missing (as stated in the RM help page), but perhaps product name and sku could be enough to get the create a product? (product price and weight can be added later?)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. adjust column size, better sorting and filter functionality on orders page

    should be able to adjust column size like in excel to see full product name and be able to
    i) sort by product name
    ii) sort by SKU
    iii) filter based on various options eg. Parcel size
    iv) sort by parcel size / label eg. Large letter

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. have the option to archive despatched / manifested orders

    Its time consuming selecting individual despatched order / batches to be manifested.

    Please would it be possible to move manifested orders into the archive. Your help section with the below link describes this process but I am unable to do such thing. An update on this would be much appreciated if there is a way of archiving orders. Many Thanks

    https://business.help.royalmail.com/app/answers/detail/a_id/1285/kw/Click%20%26%20Drop%20lifecycle

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. 16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  New Marketplace Integration  ·  Flag idea as inappropriate…  ·  Admin →
  13. User defined "Store assigned postage method"

    In the shipping rules section you have a "Store assigned postage method" which is presumably populated with eBay/Amazon related methods when importing from those marketplaces but is empty for "Manual order entry" orders, including when importing your own data.

    It would be very useful if we could have a section in the Settings where we could create our own postage method codes and be able to use these in the import in order to assign shipping rules correctly. At the moment we are having to use an otherwise unused field (postage cost) to specify which method we want to assign…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  14. Display small ebay image next to sku item number

    Would like to see a small eBay image on main orders page to identify stock, this would definitely help me to pull stock from stockroom much quicker.
    Ideally if you clicked on this it would take you to the eBay page as well.

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
  15. average weights

    on your other system DMO you can put in your average weight at the end of the day if using CRL can this be done on C&D this would be a massive improvement to the system and make if far more user friendly and faster for printing orders.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. sort the "product details" column within click and drop's orders alphabetically via the SKU code or create a new SKU code column

    Create a separate SKU code column in the orders section that can be ordered alphabetically. This will enable a better grouped batch of orders to print out for the packing and posting stages.

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1) Can we move margins to enable us to see more of the product displayed on the awaiting dispatch list?

    1) Can we move margins to enable us to see more of the product displayed on the awaiting dispatch list?
    2) Can we get a more precise time on the communication between click and drop and eBay as we have same day order dispatch deadlines.
    3) If someone checks out separately for more than one item can we send in same package with same tracking number?
    4) Tracking numbers on recorded items not uploaded after 2 hours +......... Problem solve if still an issue.
    5) Archiving system for pre-order's as when they are deleted we can not import them again…

    22 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shipping Rules

    I always use Signed For with RM48 but cannot set this up in Shipping Rules.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
  19. fix weights and sizes being imported from amazon and ebay listings.

    I have added weights and package sizes to all of my listings in ebay and amazon but they are still coming through blank. the thought of having to manually enter these details for every order that comes in is horrifying.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. Access Click and Drop with same password as OBA

    I'd like to be able to access Click and Drop with the same access as OBA and royalmail.com without the need for having a separate log on.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Admin responded

    Thank you for your suggestion to allow for Single Sign On across multiple Royal Mail products.

    I have passed this to our Development Team to discuss, and as we get any information we will update you with it.

    Regards
    The Click & Drop Team

  • Don't see your idea?

Feedback and Knowledge Base