Merge and Split Orders
Please implement a function to merge and / or split orders.
Thank you for your feedback.
Development of this feature is currently underway - the status of this page will be updated once it is available to users.
Kind regards,
Click & Drop Team
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Qamar Javaid commented
They just ignore the comments, i can't separate store to generate the order or see by store activity, shame on you click & drop team, you must listen user not only what you think is the..........
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Pantri Trading commented
"chris betton commented · August 09, 2016 13:04"
This issue has now been going on three quarters of a decade. It's not surprising people are complaining about the Royal Mail with service like that! -
. commented
Been asking for this for a while. Really what they need to do is SCAN EVERYTHING!!!! and do what they are supposed to do....
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Pantri Trading commented
As Helen states, we just delete the extra orders so the RM doesn't get any extra money! But it is an absolute pain to have to manually combine several orders with the customs info. for countries like USA!
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Helen commented
Why are we still waiting for this? Is it because you think that you can get more money out of us sending the orders separately? We won't we will just delete one order and put the other through with extra weight but you are causing us extra work for no reason.
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Mairi R commented
Surely it's a simple task to enable combining of domestic orders?? We've waited years for this and still no sign of an update. Why?
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Mairi R commented
Surely it's a simple task to enable combining orders?? We've waited years for this and still no sign of an update. Why?
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Leon Pengilley commented
This would be a massively useful addition for us. We regularly get customers placing additional orders but we have no way of merging them in C&D.
This would especially be useful for IOSS orders now as we currently have to enter the 2nd order details manually so that the customs data is correct.
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Nick Hawkins commented
Sell on eBay and need this so much. Come on Royal Mail.
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Rob Wilshaw commented
Still no option to merge orders.
(Edited by admin) -
www.shopatus.co.uk commented
Please bring feature to merge orders from same customers.
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Anonymous commented
Any idea when this is coming Royal Mail?!
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P T commented
Please implement a function to merge orders. Even if only for domestic addresses. Just give us the option to combine them please.
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Helen commented
Come on RM, you are taking more and more money from us but can't implement a simple solution to a huge issue
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Pantri Trading commented
Nearly 7.5 years this has been going on for. How much longer will it take?
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Lynne Morison commented
I've just tried to combine 2 orders to the same address in the UK, but it seems impossible to do.
Come on Royal Mail please add this facility soon please. :(
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John Bairner commented
Hi Guys
We have customers that order off eBay on many occasions they make to separate orders in this instance we pack both orders together and process one of the orders in Click and Drop the other order we delete as currently there is no option to mark as despatched with other RM order this would be great if you could select the RM order it was sent with so it would populate the tracking ref updating eBay correctly or just an option despatched with another RM order would be good hope this makes sense regards, John -
Nicholas Parsons commented
Oh my days i cant believe i am even searching for a solution to send 2 orders together to the same address.
I mean come on royal mail sort it out.
August 2023, still asking
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Phil Cowell commented
just checked an order for germany and i can combine ioss on their postal sevice so why not with royal mail?
ps
do admin ever answer questions on here? -
Phil Cowell commented
you say you cannot combine ioss however you can on ebay postage why not with royal mail
and yes even if you cant why not impliment domestic combined.
so many people of the same opinion is it not time you did some thing to help