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Be able to use Integrated label paper for CN23 Labels

At the moment you can use Integrated A4 label paper for everything except CN23 labels, but as we now have to use CN23 labels for everything, we can no longer use integrated label paper, and 4"x6" labels a massive mess for our warehouse, integrated label paper is far easier to use. Please fix this issue ASAP. The label would easily fit.

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Mark Hansen shared this idea  ·   ·  Report…  ·  Admin →
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  • Matt Hewitt commented  ·   ·  Report

    The new CN23 labels also need to allow for 4 labels to a page.

  • paige commented  ·   ·  Report

    guys. there is a workaround.

    generate all the labels as 6x4

    go to print the pdf label page

    you will get a long list of pages (each page being a 6x4 individual shipping label or customs form)

    change the page size in the printer settings to A4

    change copies per page from 1 copy per page to 4 copies per page

    this will now arrange the labels in a 4 label - per - a4 sheet arrangement

    hit print and you're done

    wasted two days and a lot of paid time trying to figure this out.

    tried to tell Royal Mail customer support over the phone so that they could let other people know if they were calling up, but they told me to leave it on the forum

  • Robin Annal commented  ·   ·  Report

    This has still not been updated, also even with settings of 6x4 CN233 they still will only generate as a4. For small bubble envelopes this is even moreso an issue as this is now having to buy plastic stick on bags (likely not in line with new EU packaging/eco rules). Please make it where we can generate 6x4

  • Infopicz Help commented  ·   ·  Report

    100%, fancy dropping a change like this that completely messes up label printing and dispatch without adjusting the back end functionality to support it. Now having to print CN23 on A4 fold up and stick it in a documents enclosed pouch which would have been fine if I had any but I didnt as weve never needed them with CN22. Took 4 times as long to pack and dispatch each order today and that was after hunting around town for 2 hours trying to find the pouches (post office dont do them, you gotta laugh) Also we ship 99% of orders in 000 jiffys that are smaller than the doc enclosed pouches so that was like sending a match box with a gorilla attached lol. Good job RM :)

  • Andy commented  ·   ·  Report

    PLEASE bring back this functionality - it's critical to us!

  • Jack Tomes commented  ·   ·  Report

    I totally agree. I'm not sure why the CN22 can be integrated, but the CN23 can't.

  • Emma Norris commented  ·   ·  Report

    It would be great to get this functionality back

  • James Howarth commented  ·   ·  Report

    Absolutely, since the change this has unfortunately really slowed down our process on printing and has been rather frustrating.

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