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  1. 6 votes

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    romeo bravo commented  · 

    Bump. still really needs to be incorporated, utterly daft to not have this as a tracking event when items are collected.

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    romeo bravo commented  · 

    definitely needed

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  2. 2 votes

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    Thank you for your feedback.

    The fix for this issue is currently in development and is expected to be released in the near future. We will make sure to publish an update to this page once it is completed.

    Kind regards,

    Click & Drop Team

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    romeo bravo commented  · 

    Well, I sent a batch of 20*30 items using BPL2 last week and none of them have any barcodes associated with them from the eBay or Etsy integrations. Maybe this has been rectified?

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    romeo bravo commented  · 

    I think this is a bad idea. I manually add a lot of non-trackable codes to items, especially overseas, for the below reasons.

    Reasoning: A lot of marketplaces like Etsy cover you if you have the authorised package code [eg AA123456789GB whether trackable or not] in the event of a buyer claim for non received item. This is verifiable on postal systems as a proper format and item so they know which courier (Royal Mail) it was sent with. So I am actually in favour of this and I imagine a lot of others will be. Countless times I have had a buyer open a claim on Etsy and the non-trackable code is sufficient to allow me to keep the proceeds, and for them to be refunded.

    Ebay has absolutely no coverage so it's utterly pointless there.

    The other thing, with DG4 international priority (non trackable) items, even though the barcode isn't searchable on Royal Mail, about 70% of the time I find the barcode is recognised by the overeas courier (eg La Poste FR, Correos Spain, Poste Italiane, USPS America) etc when it lands in the destination country, so it's really good in that sense. Your non trackable item has a hit on the corresponding customs/importation first point of call and thereafter it's trackable, and verifiable, in a sense.

  3. 4 votes

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    romeo bravo commented  · 

    It's very frustrating I agree. I found adding a bright yellow custom made PDA/scan icon and a "scan" sticker to certain CRL48/CRL24 items prompted them to be scanned more. I think about 70% of mine are scanned, which is clearly not good enough given it's a scanned at door service.

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  4. 3 votes

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  5. 3 votes

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  6. 1 vote

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  7. 23 votes

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  8. 13 votes

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  9. 228 votes

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    76 comments  ·  General  ·  Admin →
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  10. 11 votes

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    Hi, thank you for your suggestion. We are considering ways to improve future despatch handling to allow users to change a future despatch date. We will update the status here when we have this planned for development.


    Kind regards


    The Click & Drop Team

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  11. 8 votes

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    romeo bravo supported this idea  · 
  12. 3 votes

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    1 comment  ·  General  ·  Admin →
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