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  1. 2 votes

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  2. 8 votes

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  3. 6 votes

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  4. 5 votes

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  5. 4 votes

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  6. 23 votes

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    Yvette commented  · 

    I think if you select the reason as wrong postage purchased then it's fair to say I want the order available again to re-buy the correct postage label. But if I no longer require the postage label e.g. if the customer cancels the order, etc. then I don't want it to appear to repurchase postage. So perhaps the reasons for requesting the refund are what need to be looked at here.

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