Allan Smith
My feedback
4 results found
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5 votes
We apologise for the issues you are experiencing.
Our team is currently working on identifying the cause of the potential miscalculations and would like to look into some specific examples if you are able to send them to us.
Please provide your account details and order numbers of affected orders to the support team (clickanddropsupport@royalmail.com), who will pass it onto our development team for further investigation.
Kind regards,
Click & Drop Team
An error occurred while saving the comment -
3 votes
An error occurred while saving the comment its an extra unnecessary cost for those of us who were sending as LLs. If we can still send large letters to the rest of the world, why cant we to the U.S.
Barely any benefit to even being an OBA customer now
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5 votes
An error occurred while saving the comment its an extra unnecessary cost for those of us who were sending as LLs. If we can still send large letters to the rest of the world, why cant we to the U.S.
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30 votes
Hello,
Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.
Kind Regards,
Click & Drop Support
We have the same issue, product values being inaccurately shown on click and drop meaning there may be issues when it comes to the IOSS or other customs duties not being aligned.