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An error occurred while saving the commentSimon commented
The workaround posted by @bodah works, this was also recommended to me by Royal Mail who are aware of it and are working on fixing it apparently!
"Settings > Integrations > click on integration line ending in "Desktop" > tick "Save a copy of labels to watch folder""Simon shared this idea ·
Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.Simon supported this idea ·