General
174 results found
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Add integration for Crafter's Market
Please consider adding an integration to Crafters Market. Thank You.
1 vote -
Multi select different orders for different products and apply the same postage
As the product weight is already stored I want to be able to multi select DIFFERENT products and apply the same postage. So 20 orders are royal mail tracked 24 but are different products. At the moment you can only do this for items that weigh the same as you have to add the order weight again.
1 vote -
Assign postage rules by product name
I want the system to be able to automatically apply a postal service based on the name of the product. You can do it by price but if a large letter size and a small parcel size has the same price then it wont work.
As the order comes in I want it to know what service it is usually sent on and applies it automatically.1 vote -
Increase the Font Size for SKUs
Most of my picking mistakes are a result of the SKU font being too small.
5 votes -
Edit Package Contents use entered item weight
New products in WooCommerce don't carry over the item weight to Click and Drop.
For example: my 'New Item' is 20g, but my total package weight comes to 150g, after I apply postage it stores 'New Item' weight as 150g - the weight of the whole package.
If I go to 'edit package contents' and enter the 'New Item' weight (20g), BEFORE I apply postage, it still stores "New Item' weight as that of the whole package.
Is there a way of making it remember the correct weight?1 vote -
Option to Add SKUs in C&D Reports
Currently, reports have everything what we need except SKU, which is important for generation of bills to our accounts of Amazon and eBay.
2 votesThank you for your suggestion. We will consider this request for future development.
Many thanks,
Click & Drop Team
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CN22 for BFPO
All BFPO require a CN22. Also in order to get the correct postage customers need to use the BF1 Postcode rather than the BFPO. BF1 and BFPO are classed as UK addresses, All BF1 postcodes and BFPO should automatically generate a CN22 like overseas addresses do.
10 votesThanks for your suggestion. We are making changes to support the generation of CN documents for BFPO addresses, we will update the status here when we begin to implement this feature.
Kind regards,
The Click & Drop Team
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Automatic Total on CN22
When creating manual orders the total order value has to be input on the first create order page and is optional. When creating orders that need a CN22, the value of each item has to be input, but the total value for the CN22 is taken from the optional order value field on the first create order page. I request that a modification is made so that the system adds up the total value of the items on the CN22 and inserts that automatically into the total field. This would make life easier for users and also avoid errors.
1 vote -
Bug with Date Filter selecting incorrect date.
When you filter with the Date column by selecting October 31, changing the filter again will select the wrong date (one day earlier).
For example:
STEP 1: Click the Date filter (either Manifested or Open orders) tab, then on the calendar double-click to select October 31.October 31 will now show above in the Filter Value box in (hard to read) light grey.
STEP 2: Now double-click to select October 28 and it will instead incorrectly set October 27 as the date in the Filter Value box.
This occurred using the latest Chrome browser on Windows 10.
1 vote -
Option To Not Import 'Click & Collect' Orders
I would like an option that if someone has selected Click and Collect on the WooCommerce site that they aren't pulled through to click and drop.
1 voteHello, thank you for your suggestion. We will consider this for a future release.
Kind regards
Click & Drop Team
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Update Delivery Company on EKM when tracking number is sent
Currently the tracking number is updated on EKM on manifesting. The order on EKM shows the number, but the delivery company is not updated, so the URL for the tracking is not created. The consequence is that any dispatch emails sent to customers are missing the tracking and Payment gateways, e.g. PayPal are not updated automatically with tracking (an important fraud prevention). The orders can have the delivery company added manually, one by one, but it is time consuming, Please can Click and Drop add Royal Mail as the delivery company in EKM when the tracking number is passed through?
3 votes -
Editing manifested orders (add staff notes or channel reference)
Sometimes when we enter orders, the operative misses our invoice number in the channel reference, or forgets to put staff notes in there.
E.g, contents of a package may be missing.Once it has been manifested these fields are not editable.
It would be very helpful to be able to add this function please.1 vote -
ETSY BUG? - Multiple shipping notifications
We are noticing multiple shipping notifications sent to ETSY customers (37 in some cases). Would it be possible to reduce this to 1 notification?
1 vote -
Support Specifying Trading Name Over The API
I am passing the "tradingName" parameter but it is not being picked up by the API within Click and Drop.
1 vote -
Add Custom Label Positioning to OBA / Business Accounts
If you buy the suggested labels - 4 per page - you cannot choose the position of the label.
If you have small order numbers, you end up with lots of label sheets with unusable labels. This is wasteful. Bizarrely, personal accounts are able to customise the position.
4 votesThank you for your suggestion. We will consider adding custom label positioning to OBA accounts in future development.
Many thanks,
Click & Drop Team
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Allowed to select "Parcel" and "RM48 LBT"
I have been incurring penalties for RM48 LBT parcels. An investigation has uncovered that I do not have RM48 parcel service, only Large Letter, but I have been allowed to choose size "parcel" and service "TRS48" which is a large letter ONLY band thus incurring a £1 penalty for every parcel.
1 voteHello, thank you for your suggestion. TRS 48 LBT (Letter Box-able Tracked) is available on parcel format to afford you the full 1000g weight limit TRS48 supports. You must still adhere to the service specifications, which for letter box-able includes a weight limit of 1000g, and dimensions matching that of Large Letter. Please speak with your account manager to get the full details of your services specifications. We will consider changes to make these limitations clearer in the future.
Many thanks
Click & Drop Team
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TRS Service and Large Letter / Parcel
TRS Large Letter Tracked.
Please can you implement a setting for TRS so that Shipping Rules work for both formats. There is no way for Click & Drop to tell the difference between Large Letter or Parcel, when using TRS above 750g (750g-1kg). A drop-down menu on products would be good.
1 vote -
Show Package Format on Open Orders Page
On the orders open page there are lots of headings to choose from to display or hide, but there isn't a way of showing if the items are parcels or large letters.
5 votesHello, this feature is in development and will be available soon.
Kind regards
Click & Drop Team
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Show a Manifest Summary Before Submitting Manifest
When Manifesting at the end of the day, prior to committing to the manifest, can you pop a box up giving a table including the average weight for each product code that will be submitted to OBA. This will allow us to double check we are within our weight bands for costing purposes and allows us to adjust orders at the last minute. for example, to switch items from 2nd to 1st, if 1st is just over the 2kg average.
10 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for Discogs
can we please have an integration with discogs platform
6 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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