General
19 results found
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Amend a Future Despatch Date
As a mailing house we often future date orders so we can fulfil the items and print and attach the generated labels. Recently we had 6,000 items packed and ready to despatch but was then informed by our client we could not send the items. However the items would manifest in 2 days time as the future date would be met. There is no option to put items on hold or to add a week or more onto the future date. When i spoke to the help team i was told we would need to re-apply postage and print 6,000…
8 votesHi, thank you for your suggestion. We are considering ways to improve future despatch handling to allow users to change a future despatch date. We will update the status here when we have this planned for development.
Kind regards
The Click & Drop Team
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able to remove orders being pulled through who have selected click and collect
I would like an option that if someone has selected click and collect on the woo commerce site that they aren't pulled through to click and drop.
1 voteHello, thank you for your suggestion. We will consider this for a future release.
Kind regards
Click & Drop Team
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Allowed to select "Parcel" and "RM48 LBT"
I have been incurring penalties for RM48 LBT parcels. An investigation has uncovered that I do not have RM48 parcel service, only Large Letter, but I have been allowed to choose size "parcel" and service "TRS48" which is a large letter ONLY band thus incurring a £1 penalty for every parcel.
1 voteHello, thank you for your suggestion. TRS 48 LBT (Letter Box-able Tracked) is available on parcel format to afford you the full 1000g weight limit TRS48 supports. You must still adhere to the service specifications, which for letter box-able includes a weight limit of 1000g, and dimensions matching that of Large Letter. Please speak with your account manager to get the full details of your services specifications. We will consider changes to make these limitations clearer in the future.
Many thanks
Click & Drop Team
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Add 'Custom Label Positioning' to OBA Accounts
In the personal Click & Drop account, we have the option to generate labels with 'Custom positioning'. This is extremely handy to save label waste. Please could this also be added to the Click & Drop OBA Account?
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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Show Trading Name Logo on Open Orders Page
Under the heading "Channel" there is a picture of a piece of paper and a shopping cart.
When you hover over the "picture" it says which of our trading names we used on that order.
We have an icon set in the preferences for each of our trading names, so why can't they be shown in the Channel instead of the same unnecessary picture for all trading names/channels?6 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Show a Manifest Summary Before Submitting Manifest
When Manifesting at the end of the day, prior to committing to the manifest, can you pop a box up giving a table including the average weight for each product code that will be submitted to OBA. This will allow us to double check we are within our weight bands for costing purposes and allows us to adjust orders at the last minute. for example, to switch items from 2nd to 1st, if 1st is just over the 2kg average.
4 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Print Manifests with Print Assist
It would be really useful if manifests could be printed using Print Assist. Currently, we use Print Assist for labels but then have to manually open the manifest PDF and send to print at the correct printer with the correct settings. It would save us a lot of time if this happened automatically like with the labels.
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for Open Cart
Please, could you add Open Cart to the list of platforms available for quick integration? One of our websites is with the Open Cart and it is a pain to do every order manually.
Thank you.8 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for Discogs
can we please have an integration with discogs platform
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Display the Barcode in the Orders panel
Hello,
When we purchase labels to send international, a barcode is being generated and placed on the labels.
In order to speed up the proof of postage process when dropping them at the office, they give us a receipt with all the barcodes dispatched that day.
However those barcodes are nowhere to be seen in the control panel, so it is impossible to connect the dots if one of those orders gets lost to quickly identify, raise a lost inquire form, etc..
Can you add that Barcode code in the orders panel please?
Regards,
Andrei2 votesHello,
Thank you for your feedback. We are considering a way to support this idea for future developments. Thank you for your suggestion.
Kind Regards,
Click & Drop Support -
Add integration for Ecwid
Do you plan to integrate with Ecwid ?
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for CUBECART
API for CUBECART needed.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for AbeBooks
Please integrate with AbeBooks. They have their own specific country tax registration codes for the EU, Australia, New Zealand, Norway, etc. and in general, it would be nice to have those orders automatically import into Click & Drop. It is a main platform for many booksellers (about half our orders) and I believe it is owned by Amazon, so there should be a way to utilise that existing relationship.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Impliment Two Factor/Multi Factor Authentication
Many services online now support two factor authentication via either Google Authenticator methods or SMS. This helps protect our account and customer data held within it.
This should be a feature and we should be able to enforce it on a per account option.
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Planned despatch Date Default to Last Selected Date
When using the Planned despatch date option - Please add a Checkbox Option to Hold last Used Date for the session.
Particularly at the end of the month when the Planned despatch date is on the next month it would make using the Planned despatch date quicker and more efficient
Thank you
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add an 'Order Count' of Orders in Selected Batches
When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Introduce Role Based Access Control to C&D
Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Make Despatch Date Editable
If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for Presta Shop
I will like to see integration with Presta shop 1.7 and higher.
22 votesHello,
Thank you for your suggestion. This is not currently not supported but we will consider this in future developments.
Kind Regards,
Click & Drop Support
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