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25 results found

  1. Support searching for partial order numbers

    Hi, when searching for an order number it is only possible to search for the full number but not partial numbers. As you are adding a # in front of imported order numbers, that makes it possible to use a barcode scanner to search for an order (order number in C&D: #12345,barcode Scanner delivers 12345, C&D search shows no results)

    6 votes

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  2. Make Opening Orders in Tabs Optional in Settings

    Why does the new beta version of Open Orders seem to have a long list of tabs at the top with each order in it?
    I didn't see them at first and kept getting a message up saying "too many tabs open close some" or something similar. Then i noticed them a couple of weeks after starting to try this beta version and there were hundreds open.
    So i closed them all, but as soon as i clicked in each of the open ones on the page to apply postage, the tabs opened up again.
    I have NO IDEA what…

    2 votes

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  3. Adding 'Product name' to Manifested Orders report

    Can we add "Product name" column to the XLS export? It would vastly help to understand quantities of certain product shipped in a period of time

    1 vote

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  4. Show Address Book Entries in Search Results

    We are a new user to Click & Drop having moved from a different system & are very impressed with how it operates.

    We are finding it time-consuming having to click on each individual funnel (on each column) to search through records by typing customer's postcode, order number, receiver's name, or company name to find entries.

    Would it be possible to have our Address Book data searchable in the main grey search box on the top right-hand side, with the results shown under a heading ‘Address book’, as it is for ‘Orders’, ‘Pages and actions’ & ‘Help’.

    Twinned with results…

    3 votes

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  5. Delete Orders Using the API

    The Delete function is currently only available to Channel Shippers, why is it not available to API connections and can this be made available.

    4 votes

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  6. Amend a Future Despatch Date

    As a mailing house we often future date orders so we can fulfil the items and print and attach the generated labels. Recently we had 6,000 items packed and ready to despatch but was then informed by our client we could not send the items. However the items would manifest in 2 days time as the future date would be met. There is no option to put items on hold or to add a week or more onto the future date. When i spoke to the help team i was told we would need to re-apply postage and print 6,000…

    10 votes

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    Hi, thank you for your suggestion. We are considering ways to improve future despatch handling to allow users to change a future despatch date. We will update the status here when we have this planned for development.


    Kind regards


    The Click & Drop Team

  7. Option to Add SKUs in C&D Reports

    Currently, reports have everything what we need except SKU, which is important for generation of bills to our accounts of Amazon and eBay.

    2 votes

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  8. Option To Not Import 'Click & Collect' Orders

    I would like an option that if someone has selected Click and Collect on the WooCommerce site that they aren't pulled through to click and drop.

    1 vote

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  9. Allowed to select "Parcel" and "RM48 LBT"

    I have been incurring penalties for RM48 LBT parcels. An investigation has uncovered that I do not have RM48 parcel service, only Large Letter, but I have been allowed to choose size "parcel" and service "TRS48" which is a large letter ONLY band thus incurring a £1 penalty for every parcel.

    1 vote

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    Hello, thank you for your suggestion. TRS 48 LBT (Letter Box-able Tracked) is available on parcel format to afford you the full 1000g weight limit TRS48 supports. You must still adhere to the service specifications, which for letter box-able includes a weight limit of 1000g, and dimensions matching that of Large Letter. Please speak with your account manager to get the full details of your services specifications. We will consider changes to make these limitations clearer in the future.


    Many thanks

    Click & Drop Team

  10. Add Custom Label Positioning to OBA / Business Accounts

    If you buy the suggested labels - 4 per page - you cannot choose the position of the label.

    If you have small order numbers, you end up with lots of label sheets with unusable labels. This is wasteful. Bizarrely, personal accounts are able to customise the position.

    3 votes

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  11. Show a Manifest Summary Before Submitting Manifest

    When Manifesting at the end of the day, prior to committing to the manifest, can you pop a box up giving a table including the average weight for each product code that will be submitted to OBA. This will allow us to double check we are within our weight bands for costing purposes and allows us to adjust orders at the last minute. for example, to switch items from 2nd to 1st, if 1st is just over the 2kg average.

    7 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  12. Show Trading Name Logo on Open Orders Page

    Under the heading "Channel" there is a picture of a piece of paper and a shopping cart.
    When you hover over the "picture" it says which of our trading names we used on that order.
    We have an icon set in the preferences for each of our trading names, so why can't they be shown in the Channel instead of the same unnecessary picture for all trading names/channels?

    6 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  13. Add integration for Discogs

    can we please have an integration with discogs platform

    5 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  14. Print Manifests with Print Assist

    It would be really useful if manifests could be printed using Print Assist. Currently, we use Print Assist for labels but then have to manually open the manifest PDF and send to print at the correct printer with the correct settings. It would save us a lot of time if this happened automatically like with the labels.

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  15. Add integration for Open Cart

    Please, could you add Open Cart to the list of platforms available for quick integration? One of our websites is with the Open Cart and it is a pain to do every order manually.
    Thank you.

    8 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  16. Display the Barcode in the Orders panel

    When we purchase labels to send international, a barcode is being generated and placed on the labels.

    In order to speed up the proof of postage process when dropping them at the office, they give us a receipt with all the barcodes dispatched that day.

    However, those barcodes are nowhere to be seen in the control panel, so it is impossible to connect the dots if one of those orders gets lost to quickly identify, raise a lost inquire form, etc..

    Can you add that Barcode code in the orders panel please?

    2 votes

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    Hello,

    Thank you for your feedback. We are considering a way to support this idea for future developments. Thank you for your suggestion.

    Kind Regards,
    Click & Drop Support

  17. Add integration for Ecwid

    Do you plan to integrate with Ecwid ?

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  18. Add integration for CUBECART

    API for CUBECART needed.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  19. Add integration for AbeBooks

    Please integrate with AbeBooks. They have their own specific country tax registration codes for the EU, Australia, New Zealand, Norway, etc. and in general, it would be nice to have those orders automatically import into Click & Drop. It is a main platform for many booksellers (about half our orders) and I believe it is owned by Amazon, so there should be a way to utilise that existing relationship.

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  20. Impliment Two Factor/Multi Factor Authentication

    Many services online now support two factor authentication via either Google Authenticator methods or SMS. This helps protect our account and customer data held within it.

    This should be a feature and we should be able to enforce it on a per account option.

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

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