General
70 results found
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Add Order Totals, Order Line Totals and Tax to Despatch Note
Currently the dispatch note displays the product items but not costs. It would be handy to have an option to display this, along with a breakdown of tax and postage costs.
1 voteDear User,
thank you for your suggestion. We do not plan to implement this feature in a currently planned release. We will consider your suggestion for a future release.
Kind regards
Click & Drop Team
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Add intergration for Folksy
Folksy is the UK version of Etsy, there is a lot of sellers on there who also sell on Etsy which you have integrated already. I think lots of Folksy sellers who are on CandD would benefit from this integration.
51 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for Ecwid
Do you plan to integrate with Ecwid ?
4 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add Business Contact Details to Despatch Note
Allow business contact details (email, phone) to be added to customer's despatch note.
1 voteDear User,
Thank you for your suggestion, we will consider this for future development.
Kind regards,
Click & Drop Team
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Allow Filtering of Orders by Trading Name
I would love an option to filter Orders by Trading Name, so they can be processed separately. It's very time-consuming to filter by channel.
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for Open Cart
Please, could you add Open Cart to the list of platforms available for quick integration? One of our websites is with the Open Cart and it is a pain to do every order manually.
Thank you.9 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Print Manifests with Print Assist
It would be really useful if manifests could be printed using Print Assist. Currently, we use Print Assist for labels but then have to manually open the manifest PDF and send to print at the correct printer with the correct settings. It would save us a lot of time if this happened automatically like with the labels.
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Greater Control Over Print Layout & Order
I would like to print the postage label and CN22 customs next to each other so utilizing A4 - 2 per sheet Self-adhesive labels. At present to print 4 labels and 4 CN22 it takes 8 sheets, these could be but on 2 sheets. More control to print maybe print label, CN22, and proof of delivery on one page.
13 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Display the Barcode in the Orders panel
When we purchase labels to send international, a barcode is being generated and placed on the labels.
In order to speed up the proof of postage process when dropping them at the office, they give us a receipt with all the barcodes dispatched that day.
However, those barcodes are nowhere to be seen in the control panel, so it is impossible to connect the dots if one of those orders gets lost to quickly identify, raise a lost inquire form, etc..
Can you add that Barcode code in the orders panel please?
2 votesHello,
Thank you for your feedback. We are considering a way to support this idea for future developments. Thank you for your suggestion.
Kind Regards,
Click & Drop Support -
Allow User to Specify Order Status Shopify Orders Import For
We would like an option for Click & Drop to fetch orders from Shopify which are marked as 'payment pending'.
We have a lot of account customers who get an invoice with their order.
Royal Mail only downs the order if it marks as paid which means we send it via DHL instead.
The DHL Shopify integration has options to let you choose which orders to download.
4 votesHello,
Thank you for your feedback. This is a great suggestion and we will consider this in future developments.
Thank you,
Click & Drop Support -
Import Customised Fields for WooCommerce Orders
We ask customers for a shipment date through a custom field in the checkout process with WooCommerce.
However, we cannot sort the orders in C&D as it is not importing this custom field. It would be great to allow more columns to be imported so we can filter and generate labels only for the orders to dispatch on that day.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Import 'Gift Message' for Etsy Orders
Please can you include the gift message on Etsy orders, you do this fine for Amazon orders. I keep missing the messages on Etsy and get bad feedback on the platform.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for CUBECART
API for CUBECART needed.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for AbeBooks
Please integrate with AbeBooks. They have their own specific country tax registration codes for the EU, Australia, New Zealand, Norway, etc. and in general, it would be nice to have those orders automatically import into Click & Drop. It is a main platform for many booksellers (about half our orders) and I believe it is owned by Amazon, so there should be a way to utilise that existing relationship.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Impliment Two Factor/Multi Factor Authentication
Many services online now support two factor authentication via either Google Authenticator methods or SMS. This helps protect our account and customer data held within it.
This should be a feature and we should be able to enforce it on a per account option.
5 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Convert Common Non-ASCII Characters When Importing Orders
When entering a name and address in to Shopify (and most other web sites), Unicode character set is available to users. When these orders are imported into Click & Drop, any non-ascii characters are flagged up for manual "fixing".
By far the most common "invalid address" that C&D asks me to fix (every day) involves just changing apostrophes from Unicode "right single quotation mark" (U+2019 or U+2032) characters to their ASCII apostrophe equivalent (U+0027).
There are other cases, most notably European addresses containing diacritical marks, etc. While I'm sure the developers could automatically convert these to the nearest equivalent roman…
7 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Planned despatch Date Default to Last Selected Date
When using the Planned despatch date option - Please add a Checkbox Option to Hold last Used Date for the session.
Particularly at the end of the month when the Planned despatch date is on the next month it would make using the Planned despatch date quicker and more efficient
Thank you
4 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Support Channel Custom Fields to be Printed on Despatch Note
So many of our products are personalised and unfortunately, the name chosen by the customer to be printed on the product is not visible on the dispatch note, which makes it very difficult for us as we have to print additional packing slip with the customisation name for each order.
It would save us time if you could add this information to the despatch note so we can print it out and personalise product and dispatch.
Currently the despatch note shows SKU and Product Name
2 votesHello,
Thank you for your suggest, we will consider this in future developments.
Kind Regards,
Click & Drop Support -
Bulk Proof of Postage Instead of Individual Certificates for Each Parcel
We need bulk facility for click and drop when proof of posting is required. Instead of printing individual certificates for each parcel it would better to print out one certificate listing all the parcels . This could be fine by printing the bulk certificate from the batch history
7 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Make Despatch Date Editable
If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.
4 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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