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Stuart Johnson

← Customer Feedback for Click and Drop

My feedback

11 results found

  1. Add Chile 'RUT' pre-tax registration scheme

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  2. I think Click & Drop should pull in the tax info from eBay’s new “Tax details” section and add it to the address label.

    5 votes

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    2 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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    Stuart Johnson commented  · 

    It is no longer sufficient to put the tax details on the address label, they also need to be submitted electronically, otherwise recipient ends up paying tax twice.

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    Stuart Johnson commented  · 

    In addition, we should be able to import the tax details via CSV import.
    I can export these from our order management software, but there are no import fields I can map them to.

    Stuart Johnson supported this idea  · 

  3. Import VOEC & Other Customs Scheme Details

    7 votes

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    4 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    Stuart Johnson commented  · 

    As a follow-up to my previous comment, it is no longer sufficient to just display the VOEC number on the printed label.
    "Posten replayed: VOEC number must be added both electronic and physical to the shipment" is what a recent customer in Norway has told us.
    I see it is possible to send 'Tax Identifiers' via the API when generating shipments, I don't see why this can't be possible via a CSV import.

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    Stuart Johnson commented  · 

    In addition, we should be able to import these values using a CSV import. There should be two fields, one for pre-reg tax type (eg 'VOEC' or 'ABN') and the other for the tax number (eg 'NO:2024926').
    At present, these can only be specified by trading name, but not all eBay orders have tax collected on them.
    (Just to clarify, we use third-party multi-channel order management software that integrates with Click And Drop using CSV exports)

    Stuart Johnson supported this idea  · 

  4. Add claims function

    56 votes

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    9 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Admin →
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  5. Add delivery date/time to Manifested orders report export

    1 vote

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  6. Please add the delivered DATE to the manifested orders status column.

    27 votes

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    2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  7. Do not hold Tracked 48 parcels for 24 hours before scanning

    12 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  8. validate country in address

    4 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  9. Detect Channel Islands postcodes and automatically set their destination to Jersey/Guernsey not Mainland

    11 votes

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  10. Update Tracked 24/48 to collected when Business Collection takes place

    23 votes

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    5 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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  11. automatic refund for lost tracked post

    23 votes

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    2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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