Merge and Split Orders
Please implement a function to merge and / or split orders.
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Leon Pengilley commented
This would be a massively useful addition for us. We regularly get customers placing additional orders but we have no way of merging them in C&D.
This would especially be useful for IOSS orders now as we currently have to enter the 2nd order details manually so that the customs data is correct.
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Nick Hawkins commented
Sell on eBay and need this so much. Come on Royal Mail.
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Rob Wilshaw commented
Still no option to merge orders.
(Edited by admin) -
www.shopatus.co.uk commented
Please bring feature to merge orders from same customers.
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Anonymous commented
Any idea when this is coming Royal Mail?!
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P T commented
Please implement a function to merge orders. Even if only for domestic addresses. Just give us the option to combine them please.
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Helen commented
Come on RM, you are taking more and more money from us but can't implement a simple solution to a huge issue
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Pantri Trading commented
Nearly 7.5 years this has been going on for. How much longer will it take?
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Lynne Morison commented
I've just tried to combine 2 orders to the same address in the UK, but it seems impossible to do.
Come on Royal Mail please add this facility soon please. :(
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John Bairner commented
Hi Guys
We have customers that order off eBay on many occasions they make to separate orders in this instance we pack both orders together and process one of the orders in Click and Drop the other order we delete as currently there is no option to mark as despatched with other RM order this would be great if you could select the RM order it was sent with so it would populate the tracking ref updating eBay correctly or just an option despatched with another RM order would be good hope this makes sense regards, John -
Nicholas Parsons commented
Oh my days i cant believe i am even searching for a solution to send 2 orders together to the same address.
I mean come on royal mail sort it out.
August 2023, still asking
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Phil Cowell commented
just checked an order for germany and i can combine ioss on their postal sevice so why not with royal mail?
ps
do admin ever answer questions on here? -
Phil Cowell commented
you say you cannot combine ioss however you can on ebay postage why not with royal mail
and yes even if you cant why not impliment domestic combined.
so many people of the same opinion is it not time you did some thing to help -
Husni Amer commented
I Agreed too, we need a function that allows to combine orders with the same shipping address for domestic orders.
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Emily Parkin commented
Please make this possible for domestic orders
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Kiyo Admin commented
Agreed, we need a function that allows to combine orders with the same shipping address for domestic orders. Nothing to do with IOSS or EU shipments just need it for UK at the very least. Why is this so difficult to implement?
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Fibarro commented
Yes, we need to be able to combine domestic orders. Any multichannel software that I have used has this function. It's a simple but essential function.
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Anonymous commented
Why do you not allow me to select two or more orders and then have an option on the drop down menu options to merge the selected orders - not difficult coding
Regards
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Anonymous commented
Merging orders is a most, please can this be added. UK orders only.
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olimortimer commented
"Please be aware that the IOSS scheme prohibits the merging or splitting of orders for the purposes of shipping. If your intended use is for shipments to the EU where the order is shipped under the IOSS scheme, you will be unable to merge or split orders for shipping."
Fine, but at least let us merge / split orders that aren't using the IOSS scheme.