RWAP
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30 results found
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6 votesRWAP
supported this idea
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22 votes
Hi and thank you for your suggestion. We are considering ways to support payments without having to supply your card details for each transaction.
Many thanks
Click & Drop Team
RWAP
supported this idea
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6 votes
An error occurred while saving the comment RWAP
supported this idea
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5 votesRWAP
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6 votes
Hello and thank you for your suggestion. We will consider adding the ability to search for partial order numbers and other order identifiers.
Many thanks
Click & Drop Team
RWAP
supported this idea
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7 votesRWAP
supported this idea
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3 votes
We are working on improvements on how address book referenced data can be amended as part of an import of orders, or during the create order process.
RWAP
shared this idea
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6 votes
Hello, thank you for your suggestion. We are making several changes around customs data to improve international shipments.
Many thanks
The Click & Drop Team
RWAP
supported this idea
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24 votes
Hello,
Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.
Kind Regards,
Click & Drop SupportRWAP
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22 votesRWAP
supported this idea
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I have reported this and had a long email exchange with Royal Mail over it, but they just cannot see the issue.
In my instance, I set up an order of 60 x Tracked 24 items.
After making payment, I clicked on Book Collection and there was an error shown (Unknown error has occured).
After some experimentation, it seems that a Book Collection will ONLY work if you have 10 items or less on the order.
According to the help desk, you can book up to 50 collections per day but each collection can only consist of 10 items.
When I tried, I would have had to have 2 x collections on the Friday (20 items), 1 x collections on the Saturday, 2 on the Monday (etc) which meant it would take too long to send out this batch.
Even the local post office moaned when I took in 60 Tracked 24 items - they said they could only handle 10 at a time!