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31 results found

1. STILL unable to pay for labels on C&D website. One month now.

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Nov 14, 2025

2. BUG: Almost three weeks of not being able to buy postage - why is it not fixed?

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Nov 7, 2025

3. BUG: Can't make payment, can't buy labels for past 3 days

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   0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Oct 31, 2025

4. Allow notes to be added to label

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Oct 30, 2025

5. Need better tracking status updates

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Oct 30, 2025

6. Unexpeted error message appears when paying the postage on Clickanddrop since tuesday 7th Octobre 2025

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   1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Oct 30, 2025

7. Incorrect tax calculations for international orders via Shopify and Click&Drop integration

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   1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

   We apologise for the issues you are experiencing.

   Our team is currently working on identifying the cause of the potential miscalculations and would like to look into some specific examples if you are able to send them to us.

   Please provide your account details and order numbers of affected orders to the support team (clickanddropsupport@royalmail.com), who will pass it onto our development team for further investigation.

   Kind regards,

   Click & Drop Team

   Mike N supported this idea  ·  Oct 30, 2025

8. US tax: form only calculates accurately for one item. Does not recalculate for multiple items

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   2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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   Mike N commented  ·  Oct 30, 2025  ·  Edit…  ·  Delete…

   You want to pay more tax?

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   Mike N supported this idea  ·  Oct 20, 2025

9. Add Large Letters for USA

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   1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Oct 30, 2025

10. BUG: Cannot make payment

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    2 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 30, 2025

11. Can't buy or pay for postage since 29-10-2025

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Oct 30, 2025

12. A lot of label print error

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Oct 28, 2025

13. Inaccurate Goods Codes

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Oct 20, 2025

14. More SKU's lines on the label

    4 votes

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 20, 2025

15. fix the problem of not being able to delete unwanted orders

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 20, 2025

16. Twice attempted to arrange for parcel collection from another address.

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 20, 2025

17. I'm getting regular 'unexpected problem' errors

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 20, 2025

18. Synchronisation planned despatch dates between shopify and click and drop

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    2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 20, 2025

19. Recent DDP changes have broken label retrieval for non DDP international orders

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 20, 2025

20. Allow EDITS to orders

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Oct 20, 2025