Mike N

My feedback

41 results found

1. Can't pay now with new update...

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  May 2, 2026

2. I'm getting regular 'unexpected problem' errors

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   5 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Mike N commented  ·  Apr 26, 2026  ·  Edit…  ·  Delete…

   I get constant "Sorry, an unexpected problem occurred" when I am trying to finalise the postage labels, and they cannot be generated. This has been on-going for a probably two years now. It doesn't happen every time I try to purchase postage, but most of the time.
   Any idea when this problem will be fixed?

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   Mike N commented  ·  Oct 28, 2025  ·  Edit…  ·  Delete…

   I get a lot of errors with "Sorry, an unexpected problem occurred." when trying to print labels.

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   Mike N supported this idea  ·  Oct 20, 2025

3. C&D Shopify app does not update

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Jan 30, 2026

4. Large letters can no longer be used for shipment - doubling postage fees

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Jan 26, 2026

5. Do not hold Tracked 48 parcels for 24 hours before scanning

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   0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Jan 26, 2026

6. BUG: Shipments can only be filled as 'Document'

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Jan 26, 2026

7. Add claims function

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   11 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Dec 18, 2025

8. Sender's name WRONG on customs forms

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   0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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   Mike N shared this idea  ·  Dec 18, 2025

9. Issue VAT receipts with email confirmation when not having an account

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   2 comments  ·  General » Send an Item / (Unregistered Click & Drop)  ·  Delete…  ·  Admin →
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   Mike N supported this idea  ·  Dec 13, 2025

10. Shopify label purchases are not processed as sent in C&D

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Dec 13, 2025

11. Big problems with wrong trading name - C&D Shopify app version

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Dec 13, 2025

12. Default address is not being selected

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Nov 25, 2025

13. STILL unable to pay for labels on C&D website. One month now.

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Nov 14, 2025

14. BUG: Almost three weeks of not being able to buy postage - why is it not fixed?

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Nov 7, 2025

15. BUG: Can't make payment, can't buy labels for past 3 days

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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Edit…  ·  Delete…  ·  Admin →
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    Mike N shared this idea  ·  Oct 31, 2025

16. Allow notes to be added to label

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 30, 2025

17. Need better tracking status updates

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    0 comments  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 30, 2025

18. Unexpeted error message appears when paying the postage on Clickanddrop since tuesday 7th Octobre 2025

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    1 comment  ·  General » Click & Drop (Registered) Personal Account  ·  Delete…  ·  Admin →
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    Mike N supported this idea  ·  Oct 30, 2025

19. Incorrect tax calculations for international orders via Shopify and Click&Drop integration

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    1 comment  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

    We apologise for the issues you are experiencing.

    Our team is currently working on identifying the cause of the potential miscalculations and would like to look into some specific examples if you are able to send them to us.

    Please provide your account details and order numbers of affected orders to the support team (clickanddropsupport@royalmail.com), who will pass it onto our development team for further investigation.

    Kind regards,

    Click & Drop Team

    Mike N supported this idea  ·  Oct 30, 2025

20. US tax: form only calculates accurately for one item. Does not recalculate for multiple items

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    2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Delete…  ·  Admin →
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    Mike N commented  ·  Oct 30, 2025  ·  Edit…  ·  Delete…

    You want to pay more tax?

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    Mike N supported this idea  ·  Oct 20, 2025