Why on earth has the option to drop off a pre-paid item disappeared from the site? I don't want to organise a pick up, I don't want to have to cancel it when I didn't want it in the first place. Absolute madness. Why isn't it an option any more?

Most of my picking mistakes are a result of the SKU font being too small.

I would like to arrange "Product details" alphabetically.

The postage option that I most often use is the cheapest - the basic second class service. But, the way the options are currently presented, this doesn't appear at all without scrolling down. This isn't just inconvenient, it's misleading to anyone new to the system. I don't remember it being like this in earlier versions of Click and Drop, and I would much prefer the options to be presented in increasing order of cost.

When uploading from a spreadsheet C&D doesn't recognise / import "Tanzania" or "Congo (Democratic Republic)" even though they are in the drop down list for manual entry. All other countries I have tried (a lot of them!) import successfully.

Please add an integration for Vinted

Often a customer returns a despatched item to swap for a different size, etc. It is currently not possible to generate a new label using the name & address details from an existing despatched order - the label for the replacement item needs to be created from scratch manually. Suggest providing a new option in the drop-down "action" box when looking at a past label order, to create a new label order using the same name, address and contact details.

I have been incurring penalties for RM48 LBT parcels. An investigation has uncovered that I do not have RM48 parcel service, only Large Letter, but I have been allowed to choose size "parcel" and service "TRS48" which is a large letter ONLY band thus incurring a £1 penalty for every parcel.

TRS Large Letter Tracked.

Please can you implement a setting for TRS so that Shipping Rules work for both formats. There is no way for Click & Drop to tell the difference between Large Letter or Parcel, when using TRS above 750g (750g-1kg). A drop-down menu on products would be good.

We are getting busier with overseas orders and each month we have to go through the orders and process them by manually adding the 'commercial Invoice' details (number and date) for every overseas order. Am I missing something but there must be a way of this happening automatically or some kind of options to make it happen? If not, can you please add this to your list. I surely can't be the only person having this issue.

You provide 6x4in sticky labels for the Zebra420d printer, but the labels to attach to blue bags for International Max Sort postage are 5x3.5in so the sticky labels don't fit onto them Can you either supply 5x3.5in sticky labels for the printer, or 6x4in labels to attach to the bags?

When changes are made on shopify to an order that a customer has placed, these changes are not reflected on the royal mail click and drop site, there customers can get free items, or they can miss out on items which in turn falls back on the business due to royal mails system not being kept up to date.§

In the personal Click & Drop account, we have the option to generate labels with custom positioning. This is extremely handy to save label waste. Please could this also be added to the Click & Drop OBA Account? I would help businesses save lots of wasted label sheets.

On the orders open page there are lots of headings to choose from to display or hide, but there isn't a way of showing if the items are parcels or large letters.

I have a business account and I was having problems with Royal Mail disconnecting the integration, It was happening every day, sometimes after just a few hours, so I reconnected and then disconnected many times, but the last time I did it and tried to add again as a new integration, I can't do it, when I press the connect to EKM button, all I get is a page of coding, not even the proper page to say something has gone wrong , hope you can help