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  1. For Planned Dispatch Date at Month End show two Month Calendars

    In view of your refusal to make the last used Planned Dispatch Date the default date for Planned Dispatch, would you add the Next Month calendar as an extra calendar during the last few days of each month

    When I go to download Manifested orders you show two Month Calendars – please provide the same for Planned Dispatch Date over the last few days at that month end to make it easier and quicker when as on 30th or 31st the planned dispatch date is on the 1st or 2nd

    Thank you

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. How can I easily print customer greetings alongside their address labels? (etsy)

    Customers wish to write greetings but if they don't print with the addresses it is time consuming to marry them up whilst packing and I often forget. I'd like to print their greetings on a label just before the address label. At Christmas this will become completely impossible.

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  3. Add integration for CUBECART

    API for CUBECART needed.

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  4. Print manifests with Print Assist

    It would be really useful if manifests could be printed using Print Assist. Currently, we use Print Assist for labels but then have to manually open the manifest PDF and send to print at the correct printer with the correct settings. It would save us a lot of time if this happened automatically like with the labels.

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  5. Edit Shipping Costs

    We need to be able to edit the Shipping Cost for existing orders. You allow us to edit the products, their prices, but not the shipping costs. When cloning orders, it is important to be able to edit the shipping costs of the cloned order.

    2 votes

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  6. Add integration for AbeBooks

    Please integrate with AbeBooks. They have their own specific country tax registration codes for the EU, Australia, New Zealand, Norway, etc. and in general, it would be nice to have those orders automatically import into Click & Drop. It is a main platform for many booksellers (about half our orders) and I believe it is owned by Amazon, so there should be a way to utilise that existing relationship.

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  7. Option to Download 'Payment Pending' Shopify orders to Royal Mail

    We would like a option for Click and drop to fetch orders from Shopify which are marked as 'payment pending'. This is because we have a lot of account customers who get a invoice with there order. Royal Mail only downs the order if it marks as paid which means we send it via DHL instead. The DHL shopify intergration has options to let you choose which orders to download.

    3 votes

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    Hello,

    Thank you for your feedback. This is a great suggestion and we will consider this in future developments.

    Thank you,
    Click & Drop Support

  8. Fix Page jumping to top when you close a pop-up

    For example, when you select favourite or hidden in the shipping services section, it takes you back to the top every time. This means you need to scroll down everytime to choose the next service. Very frustrating and would seem such a simple "bug" to fix. Thanks

    2 votes

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  9. Include gift message for Etsy orders

    Please can you include the gift message on Etsy orders, you do this fine for Amazon orders. I keep missing the messages on Etsy and get bad feedback on the platform.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  10. do not auto-populate IOSS field for marketplace imports for Northern Ireland ship-from accounts

    Marketplaces bunch Northern Ireland in with the rest of the United Kingdom for VAT purposes and just do the easiest method for them. E.g. Amazon doesn't put XI VAT numbers on invoices to EU customers, just uses BT postcodes. And eBay treats NI to EU sales as domestic transactions even if the seller is registered for OSS in Northern Ireland.

    In all cases however we do not use IOSS and this may cause confusion when the destination customs officials scan the electronic customs data and see the marketplace IOSS number.

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Started  ·  Click & Drop Support responded

    Hello,

    Thank you for your feedback. We are currently looking into this.

    Kind Regards,

    Click & Drop Support

  11. Add an option to print the labels without certificate of post and/or instructions

    Could you please add an option to print the labels without certificate of post and/or instructions? I don't need them, because the post office prints out the postal certificates, so it's just a waste of paper & ink to have to print them for every parcel.

    (NB - I wasn't really sure what to select from the drop-down. I do have an online business account, but I've only ever used https://send.royalmail.com/ for Click & Drop, and it makes no odds if I'm logged-in or not).

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  12. Add delivery status to Proof of Postage screen on RM app

    Really like that we can scan item + postbox for PoP now however we send enough that ‘30 most recent’ could fill up very quickly and it would be great to be able to see if an item has been delivered on (or from) the PoP screen itself. That way we could happily remove it from the list as theoretically there is now proof of delivery instead.

    Obviously it would be great if it checked each item in the list automatically but even having the ability to click on the item number and have that load it in the tracking…

    2 votes

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    Planned  ·  Click & Drop Support responded

    Hello,

    This is something we have in plan for future developments.

    Kind Regards,
    Click & Drop Support

  13. Add integration for WISH

    Add WISH marketplace to the integration

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  14. Automatically "correct" common non-ascii characters in name/address input

    When entering a name and address in to Shopify (and most other web sites), Unicode character set is available to users. When these orders are imported into Click & Drop, any non-ascii characters are flagged up for manual "fixing".

    By far the most common "invalid address" that C&D asks me to fix (every day) involves just changing apostrophes from Unicode "right single quotation mark" (U+2019 or U+2032) characters to their ASCII apostrophe equivalent (U+0027).

    There are other cases, most notably European addresses containing diacritical marks, etc. While I'm sure the developers could automatically convert these to the nearest equivalent roman…

    5 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  15. Impliment Two Factor/Multi Factor Authentication

    Many services online now support two factor authentication via either Google Authenticator methods or SMS. This helps protect our account and customer data held within it.

    This should be a feature and we should be able to enforce it on a per account option.

    2 votes

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    1 comment  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  16. Add Channel name and total price paid on the A4 label sheet

    Could you please add the Channel Name (eg eBay / Amazon) and the Total Price paid on the A4 label sheet.

    You could do this by making them options in the label format, so you can choose to hae them or not.

    Many thanks

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion, we do not currently do this. We will consider this in future developments.

    Kind Regards,
    Click & Drop Support

  17. add the option to print Integrated labels on A4, and CN22 on a 6x4 printer

    If you choose Integrated Labels this means it has to be on A4, which means the CN22 has to be on A4 as well. I want to print the CN22 on 6x4 using a different printer - but the option is greyed out.

    2 votes

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    1 comment  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  18. Option to Chose Results File only with DropBox and Desktop Methods

    Hi Guys

    Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose one(Labels), the other (Results File) or both (Labels & Results File) would be great!

    Also can you add an option to generate the Results file based on Labels Generated in the Web App? I am asking this because the results file only contains data when the file dropped into DropBox/Desktop contains Weights and Services. Our file always contains this data but due to limitations (50 max) on desktop means…

    1 vote

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  19. Planned despatch date - Option to Hold last Used Date

    When using the Planned despatch date option - Please add a Checkbox Option to Hold last Used Date for the session.

    Particularly at the end of the month when the Planned despatch date is on the next month it would make using the Planned despatch date quicker and more efficient

    Thank you

    2 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  20. Personalised Products - Customisation Name to be printed on dispatch note

    So many of our products are personalised and unfortunately the name choosed by the customer to be printed on the product is not visible on dispatch note which makes it very difficult for us as we have to print additional packing slip with the customisation name for each order.

    It would save us so much time if you could add this information to dispatch note so we can print it out and personalise product and dispatch.

    at this moement theer is SKU and title of the product but there is no information about name to be printed.

    1 vote

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    Hello,

    Thank you for your suggest, we will consider this in future developments.

    Kind Regards,
    Click & Drop Support

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