I would like to print the postage label and CN22 customs next to each other so utilizing A4 - 2 per sheet Self-adhesive labels. At present to print 4 labels and 4 CN22 it takes 8 sheets, these could be but on 2 sheets. More control to print maybe print label, CN22, and proof of delivery on one page.

To get the total number of orders, I have to go to orders overview and select some orders and then look at the bottom to see the totals. This is a bit of effort because I only normally use the batches view.

When you select batches, there's a summary which tells you x of y batches selected. It would be very useful to also show number of orders there and so not need to look at the orders overview

We need bulk facility for click and drop when proof of posting is required. Instead of printing individual certificates for each parcel it would better to print out one certificate listing all the parcels . This could be fine by printing the bulk certificate from the batch history

Please make batch information and manifests private. There is no need for users to be able to see this information - it is private for the business owner or accounts department only to see. Please advise if this will be available in the future

I need an account name to show at the top of the Dashboard to let me know which account I am in when I switch to a different account.

Could you please set up your site to 'remember' card details & return address for logged-in users? It's a nuisance to have to enter them every time I use the service. I would also like to see the 10 item limit increased or removed, please!

(NB - I wasn't really sure what to select from the drop-down. I do have an online business account, but I've only ever used https://send.royalmail.com/ for Click & Drop, and it makes no difference if I'm logged-in or not).

On your click and drop payment receipt can you shorten it so it prints on one sheet of paper.

It's really confusing & awkward to have one sheet (or 10) of address labels & one sheet (or 10) of customs labels. Matchign them up can be a PITA & very time consumng

Why can we not have the Address and Customs label of the same package side by side ?

Currently if you choose to print on A4 you get three or four sheets of paper (international). We have to use to sheets just to cut out the postage paid and the customs declaration.

That is bad for the environment. We are not large enough to have special paperwork or printers.

If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.

Page: https://business.parcel.royalmail.com/orders/

Change the order of the fields in the create order screen so I can add the Post Code after the recipients name.

Could we have an option to set defaults such as (have it applied or not) "Provide SMS notification to the recipient" & "Provide email notification to the recipient" for all tracked items. It would make sense rather then select those tick boxes on every order to be able to have it pre-set as default and option to manually untick those boxes for customers that don't want notifications. it would make processing a lot more efficient.

When I'm trying to create a label via Royal Mail send a parcel, it asks for the sender's details. I do not wish to have my home address displayed so I untick the option. The PDF after I've paid for postage does not show my home address. When I go to the post delivery office and have it printed via QR code my home address displays in the return sender field. Why is this and could this be fixed?

Hey, Lightspeed is a system that we're currently using which doesn't support Click & Drop integration. This would be ideal for us and many others. If you feel the same way then please vote. Thanks!

Can PCCC Number for South Korean Orders be added to the shipping label. There is already a field in shopify for additional information which people from South Korea enter,

This would be case of importing that field into click and drop and adding to the shipiing label template.

Please import customs data such as country of origin and hs codes from BluePark as I have added this data to my products in BluePark

Please could you add product description to dispatched orders report in click and drop

I will like to see integration with Presta shop 1.7 and higher.