I've just used your 'beta' service and it really isn't as good as the old. The old system sent the tracking number if sent recorded. The only place i've seen it now is on the label attached to the parcel. If it gets lost how are we suppose to claim without a tracking number in confirmation. Also on the old system, the certificate of posting and the label wasn't printed onto separate pieces of paper. The new 'beta' system prints onto both. Whilst i can see a saving in paper it was much better to have them on separate pages as now it looks tatty when getting my certificate stamped because i've cut the label out. The 'beta' way is not beta the only bonus for me was being able to pay via card.