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297 results found

  1. Make Despatch Date Editable

    If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. Add integration for WISH

    Add WISH marketplace to the integration

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  3. Print Customs Declaration & Address Label Together

    It's really confusing & awkward to have one sheet (or 10) of address labels & one sheet (or 10) of customs labels. Matchign them up can be a PITA & very time consumng

    Why can we not have the Address and Customs label of the same package side by side ?

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  4. Option to Chose 'Results File Only' with C&D Desktop Import

    Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose:

    • Labels
    • Results File
    • Labels & Results File

    Also, can you remove the MAX 50 Limit?

    1 vote

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  5. Add an 'Order Count' of Orders in Selected Batches

    When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  6. Introduce Role Based Access Control to C&D

    Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  7. Show the Account Name in Dashboard

    I need an account name to show at the top of the Dashboard to let me know which account I am in when I switch to a different account.

    2 votes

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    1 comment  ·  Admin →
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  8. Add Integration for LightSpeed

    Hey, Lightspeed is a system that we're currently using which doesn't support Click & Drop integration. This would be ideal for us and many others. If you feel the same way then please vote. Thanks!

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  9. Import Product Customs Data from BluePark

    Please import product & order customs data such as Country of Origin and HS codes from BluePark as I have added this data to my products in BluePark

    2 votes

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    Hello, we plan to increase the amount of data we capture from BluePark integrations including Country of Origin and HS codes. We will update here when we begin to work on capturing this additional data


    Kind regards

    Click & Drop Team

  10. Reorganise the fields in the Create Order screen

    Change the order of the fields in the Create Order screen so I can add the Post Code immediately after the recipient's name, when using the Tab key to navigate

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  11. Add Option to Set Default Service Extensions for Services

    Could we have an option to set defaults such as (have it applied or not) "Provide SMS notification to the recipient" & "Provide email notification to the recipient" for all tracked items.

    It would make sense rather than select those tick boxes on every order to be able to have it pre-set as default and option to manually untick those boxes for customers that don't want notifications. it would make processing a lot more efficient.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  12. Don't Print 'Return Address' on Labels Printed Via QR Code

    When I'm trying to create a label via Royal Mail Send an Item, it asks for the sender's details. I do not wish to have my home address displayed so I untick the option.

    The PDF Label downloaded after I've paid for postage does not show my home address. However, when I go to the Delivery Office and have it printed via QR code, my home address displays in the return sender field.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  13. Add 'Product Description' to Despatched Orders Report

    Please could you add product description to dispatched orders report in click and drop

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  14. Add integration for Presta Shop

    I will like to see integration with Presta shop 1.7 and higher.

    24 votes

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    Hello,

    Thank you for your suggestion. This is not currently not supported but we will consider this in future developments.

    Kind Regards,

    Click & Drop Support

  15. Validate Postcode and Address Match

    The system automatically downloads the address from our website but without validating that the postcode matches the address. We get many addresses entered incorrectly by the customer and using the billing address with the different delivery postcode. The postcode and address do not match but Royal Mail is not using any checks or validation to check the postcode and address match. This means I am having to check all addresses one by one to see if they 'look' ok. We get quite a lot that are incorrect but they always got flagged up on DMO when we entered the postcode…

    156 votes

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    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

  16. Add integration for Wix

    I’ve noticed almost every other ecommerce store is available to be integrated or something is in the works. If Wix could be added to this list it would be so helpful. Thank you

    312 votes

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  17. Provide Customers with a Receipt at Point of Collection

    I have raised this complaint previously with no satisfactory response in relation to various collections where proof of collection has not been received via email nor is it recognised as having ben collected on Orders page..
    Once again I have sent an item via click and collect but have not received a receipt as proof of collection, it has not been recognised as collected. If this item is lost in transit there is no way I am able to claim compensation without that receipt.
    When buying an item even with Parcel Force the sender/buyer is handed a receipt, all that…

    0 votes

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