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  1. Filter orders by trading name

    I would love an option to filter orders by trading name, so they can be processed separately. It is currently very time consuming to filter by channel.

    3 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. enable users to sorting by product

    every column can be used to sort orders apart from the product column. this is the most important one and yet we cant sort/group the items customers have purchased. We have just migrated to click and drop and sell 300 items a day and not been able to 'bundle' or group the items is taking use forever to fulfil.
    if we could sort by product we could distinguish hat has been ordered alot easier and not have to sieve through all 300 orders looking for customers that have ordered the same thing so we can process them together

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  3. Allow Label Printing from app/change document format

    Currently it seems the only option to print documents on the app is an a4 sheet with the label and proof of postage (or to go into the history and print them all one by one which is time consuming, and still A4). Could we have the option for just the label. If I go to the post office to drop off my items they just scan it and produce a CoP so I don’t need to print it off myself. Just the label in A6/6x4 would be handy to have.

    1 vote

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  4. Add integration for Open Cart

    Please, could you add Open Cart to the list of platforms available for quick integration? One of our websites is with the Open Cart and it is a pain to do every order manually.
    Thank you.

    8 votes

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    4 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  5. Bulk Assign Large Letter or Parcel And Use Automatically Assigned Weight

    With the new changes coming in October 2021 there is no way at all to bulk assign large letters or parcels and use the weight specified by Shopify for each order. We have some large letters that weigh a similar amount as some parcels, so we cannot use shipping rules. It looks like we are going to have to apply postage one by one in order to make sure it uses the correct weight and package size. This is going to add at least 8 hours to our weekly workload. I would love it if we could simply select all…

    2 votes

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  6. Add integration for Discogs

    can we please have an integration with discogs platform

    3 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  7. Display the Barcode in the Orders panel

    Hello,

    When we purchase labels to send international, a barcode is being generated and placed on the labels.

    In order to speed up the proof of postage process when dropping them at the office, they give us a receipt with all the barcodes dispatched that day.

    However those barcodes are nowhere to be seen in the control panel, so it is impossible to connect the dots if one of those orders gets lost to quickly identify, raise a lost inquire form, etc..

    Can you add that Barcode code in the orders panel please?

    Regards,
    Andrei

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback. We are considering a way to support this idea for future developments. Thank you for your suggestion.

    Kind Regards,
    Click & Drop Support

  8. Allow to print only Proof Of Postage for multiple orders

    Hi,

    We are using the business.parcel.royalmail.com for a few years to buy and print labels for our orders via Royal Mail.

    We always ask for Proof of Postage at the Post office, to have a proof in case it gets lost.

    Lately because we have more orders international, because they have to type the address for each label the people at the post office ask us to print the Proof of postage from the system for all the order and give them to stamp.

    However to get a list of all the proof of postage for many orders with the…

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  9. Show Consignment Reference Number

    Show the consignment reference number within a column in Click & Drop. This is currently shown on all Royal Mail international postal labels but does not show in any column for the click and drop user. This number is identified with Universal Postal Union and recognised in many country's around the world

    1 vote

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  10. International Letters

    Can the services for Personal Correspondence (letters DP3) be added to Click and Drop. We have these on our OBA but are unable to use them on Click and Drop. The problem with OBS is that you have to select each country and input the number of items for each Country. Click and Drop does this automatically already when you upload a spreadsheet. The only service we can use is OLA which you need to supply customs information for when you create an order although Customs info is not needed for personal correspondence.

    1 vote

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    Dear User,

    Thank you for your suggestion. To check or change the services you have available to you, please contact your account manager.

    We are aware some customers are having difficulties sending international correspondence without supplying customs information using Click & Drop, we are working on improvements and will notify users when this is implemented.

    Kind regards
    Click & Drop Team

  11. Add integration for Ecwid

    Do you plan to integrate with Ecwid ?

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  12. EORI/VAT CN forms

    Add end user(Business) EORI/VAT for CN22\23 for integration customers as got to fill in Customers EORI/VAT numbers manually. Not ideal for B2B.

    3 votes

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  13. Print Address and Customs labels sequentially on 4 labels to a sheet

    Please add an option for customers using 4 labels on an A4 sheet to select, if they would like to have the address label immediately followed by the customs label without generating a new sheet of labels. The current system results in lots of blank labels, and the need to look carefully to make sure one assigns the correct customs label to the correct address label.

    4 votes

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  14. Shopify orders cannot be searched

    Shopify orders cannot be searched by any details (order ref / buyer name / address) using the search feature.

    It ALWAYS comes up as an error!

    Please fix this issue that has been going on since start of the year!

    1 vote

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  15. Add quantity column on Orders page for all orders

    please add quantity column on order display page for all orders so we can check how many items have bought together via 1 buyer

    4 votes

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  16. Edit a Collection without starting again

    When you complete a collection request it -seems- to give you the option to 'amend' but it does not allow you to add any more parcels, doing so you have do do everything again from scratch. Streamlining this edit process, so extras can be added or removed without having to start again. Being able to cancel any right up until the point of collection (unless it is the only one, as this would, of course, affect the postperson's route and waste time). Or allow a refund for any 'unavailable' on the day if there has been an error.

    1 vote

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    Planned  ·  Click & Drop Support responded

    Hello,


    Thank you for your suggestion and feedback. This is something in plan at present.


    Kind Regards,

    Click & Drop Support

  17. Provide weight summary when Manifesting

    When Manifesting at the end of the day, prior to committing to the manifest, can you pop a box up giving a table including the average weight for each product code that will be submitted to OBA. This will allow us to double check we are within our weight bands for costing purposes and allows us to adjust orders at the last minute. for example, to switch items from 2nd to 1st, if 1st is just over the 2kg average.

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  18. Allow bulk editing 'Planned Despatch Date' of batch with applied postage

    Currently, you can only apply planned despatch dates when applying NEW postage details.

    This is a problem when you have existing shipping rules that already auto-populate shipping information. This means that you cannot easily bulk-apply a Planned Despatch Date without re-applying postage - very complicated when complex shipping rules have already been set.

    I suggest you allow Planned Despatch Dates be applied onto batches (that may already have postage applied), or to allow the setting of Planned Despatch Dates irrespective of the post already having previosly-applied postage.

    4 votes

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    1 comment  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. We will consider this in future developments.

    Thank you,
    Click & Drop Support

  19. Import Custom Fields

    We ask customers for a shipment date through a custom field in the checkout process with WooCommerce.

    However, we cannot sort the orders in C&D as it is not importing this custom field. It would be great to allow more columns to be imported so we can filter and generate labels only for the orders to dispatch on that day.

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  20. 4 votes

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    3 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →

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    Started  ·  Click & Drop Support responded

    Hello,

    We are currently developing our site to include features regarding CN22 information specific to Northern Ireland.

    Kind Regards,
    Click & Drop Support

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