General
463 results found
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Automatic Total on CN22
When creating manual orders the total order value has to be input on the first create order page and is optional. When creating orders that need a CN22, the value of each item has to be input, but the total value for the CN22 is taken from the optional order value field on the first create order page. I request that a modification is made so that the system adds up the total value of the items on the CN22 and inserts that automatically into the total field. This would make life easier for users and also avoid errors.
1 vote -
Bug with Date Filter selecting incorrect date.
When you filter with the Date column by selecting October 31, changing the filter again will select the wrong date (one day earlier).
For example:
STEP 1: Click the Date filter (either Manifested or Open orders) tab, then on the calendar double-click to select October 31.October 31 will now show above in the Filter Value box in (hard to read) light grey.
STEP 2: Now double-click to select October 28 and it will instead incorrectly set October 27 as the date in the Filter Value box.
This occurred using the latest Chrome browser on Windows 10.
1 vote -
Option To Not Import 'Click & Collect' Orders
I would like an option that if someone has selected Click and Collect on the WooCommerce site that they aren't pulled through to click and drop.
1 voteHello, thank you for your suggestion. We will consider this for a future release.
Kind regards
Click & Drop Team
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Editing manifested orders (add staff notes or channel reference)
Sometimes when we enter orders, the operative misses our invoice number in the channel reference, or forgets to put staff notes in there.
E.g, contents of a package may be missing.Once it has been manifested these fields are not editable.
It would be very helpful to be able to add this function please.1 vote -
ETSY BUG? - Store shipping method
Would it be possible to import the ETSY store shipping method as shipping rules are being impacted by this no longer being pulled in.
1 vote -
ETSY BUG? - Multiple shipping notifications
We are noticing multiple shipping notifications sent to ETSY customers (37 in some cases). Would it be possible to reduce this to 1 notification?
1 vote -
Support Specifying Trading Name Over The API
I am passing the "tradingName" parameter but it is not being picked up by the API within Click and Drop.
1 vote -
Import 'Company Name' Address Field For Amazon Orders
The 'Company Name' field exists in the Amazon order detail but doesn't import into Click & Drop. This has happened several times since mid-August.
1 vote -
Import Images With Orders From Integrations
When orders are imported from channels like eBay and Amazon, it would be good if the product images were also imported
1 voteHello , than you for your suggestions.
We will consider importing product images as part of order import.
We already import quantity of units for orders.
Could you provide some context as to how the condition of the goods you have sold is used in processing a shipment?
Thanks
Click & Drop team
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Add integration for Vinted
Please add an integration for Vinted
1 voteHello, thank you for your integration suggestion. We do not currently have plans to integrate Vinted, but we will consider this for the future.
Many thanks,
Click & Drop Team
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Allowed to select "Parcel" and "RM48 LBT"
I have been incurring penalties for RM48 LBT parcels. An investigation has uncovered that I do not have RM48 parcel service, only Large Letter, but I have been allowed to choose size "parcel" and service "TRS48" which is a large letter ONLY band thus incurring a £1 penalty for every parcel.
1 voteHello, thank you for your suggestion. TRS 48 LBT (Letter Box-able Tracked) is available on parcel format to afford you the full 1000g weight limit TRS48 supports. You must still adhere to the service specifications, which for letter box-able includes a weight limit of 1000g, and dimensions matching that of Large Letter. Please speak with your account manager to get the full details of your services specifications. We will consider changes to make these limitations clearer in the future.
Many thanks
Click & Drop Team
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TRS Service and Large Letter / Parcel
TRS Large Letter Tracked.
Please can you implement a setting for TRS so that Shipping Rules work for both formats. There is no way for Click & Drop to tell the difference between Large Letter or Parcel, when using TRS above 750g (750g-1kg). A drop-down menu on products would be good.
1 vote -
Validate Unit Values Against Order Value
When completing a Customs Declaration would it be possible to have a product values check as you currently have on the weights?
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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Improve Post Code Validation
UK Postcodes. C&D accepts normal postcodes as eg AB12x3CD and AB123CD as valid but rejects AB12xx3CD as invalid (x represents a space). Surely it should be simple enough to either strip all spaces or reject those with no spaces.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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Add Order Totals, Order Line Totals and Tax to Despatch Note
Currently the dispatch note displays the product items but not costs. It would be handy to have an option to display this, along with a breakdown of tax and postage costs.
1 voteDear User,
thank you for your suggestion. We do not plan to implement this feature in a currently planned release. We will consider your suggestion for a future release.
Kind regards
Click & Drop Team
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Add Business Contact Details to Despatch Note
Allow business contact details (email, phone) to be added to customer's despatch note.
1 voteDear User,
Thank you for your suggestion, we will consider this for future development.
Kind regards,
Click & Drop Team
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Add integration for CUBECART
API for CUBECART needed.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add an 'Order Count' of Orders in Selected Batches
When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Option to Chose 'Results File Only' with C&D Desktop Import
Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose:
- Labels
- Results File
- Labels & Results File
Also, can you remove the MAX 50 Limit?
1 voteHello,
We are planning to increase the limit to desktop.
Kind Regards,
Click & Drop Support -
Introduce Role Based Access Control to C&D
Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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