Enable Tracked 24/48 items to be dropped at Post Office
Tracked 48 is my most used service but I'm forced to take parcels to a CSP - pre-COVID this was OK(ish) as a CSP is local to me and was open all morning. Post COVID the CSP is running severely restricted hours and is now closed on Wednesday. This makes it difficult and often inconvenient to drop off items.
Can we please enable drop off at any Post office or at least a main Post Office - this would also benefit those who don't have a CSP nearby
I just drop Tracked 24/48 items in the "franked mail only" shoot at the local RM Customer Service point. I don't get proof of postage, and the delivery office seems to refuse to do an "arrival scan", meaning that most of my items first scan in the Royal Mail network is sometimes hundreds of miles away (hardly tracked), but nothing has gone missing... yet.
Matthew Rush commented
I most definitely second this. CSP hours are often unworkable and CSPs are often inconvenient to get to.
I have literally jut posted this. it's a joke. My service centre is barely open and the next furthest away is even worse. 7-11 and the other is 7-9 most days or something like that. The only day it has reasonable hours will result in huge queues.