Provide Updates on Collection Time
Please keep the sender informed on time window changes to collections
Give a time window for collection. I have had to start using collection as the collection office I used to use have changed the timings so the minimum wait each time I've been has been 45 minutes to drop off.
An idea of collection time is a must. Some days they collect orders before 9am and others are after 3pm! This means I'm hanging around all day waiting