General
545 results found
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Add integration for Wix
I’ve noticed almost every other ecommerce store is available to be integrated or something is in the works. If Wix could be added to this list it would be so helpful. Thank you
315 votesHi. We are still continuing to work with Wix to get our integration authorised.
We will post any further updates as soon as we have them. Apologies for any inconvenience caused.Click & Drop support
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RM tracking page doesn't work
RM's tracking page has disappeared completely and doesn't work at all. Instead, once you add the tracking number you get the 'get help' page.
On that note, when will RM have better tracking? All other delivery provider has daily tracking updates, with RM I get constant complaints from customers that the tracking is not updated and they don't know what happened to their delivery. It's an endless waste of time having to deal with customers asking where their parcel is.1 vote -
You include refunded labels in "ready for printing" on the home page.
You include refunded labels in "ready for printing" on the home page.
Don't do that, it's stupid.
Why would you do that?
Can I work for your IT department? I am better than every single person currently working for you.
1 vote -
Dear Royal Mail Customer Services, I'm writing to share some friendly feedback about the parcel locker interface, as I think a couple of s
Dear Royal Mail Customer Services,
I'm writing to share some friendly feedback about the parcel locker interface, as I think a couple of small tweaks could make it even easier to use.
Recently, when posting an item in the early hours, I found it hard to scan the QR code from my phone. And once I'd progressed, it wasn't clear at what point the label would print, especially since the screen warns not to post unlabeled parcels.
A simple prompt such as “Label will print after the next step”, would make the flow more intuitive. I also noticed that some…
1 vote -
Dear Royal Mail Customer Services, I'm writing to share some friendly feedback about the parcel locker interface, as I think a couple of sma
Dear Royal Mail Customer Services, I'm writing to share some friendly feedback about the parcel locker interface, as I think a couple of small tweaks could make it even easier to use.
Recently, when posting an item in the early hours, I found it hard to scan the QR code from my phone.
And once I'd progressed, it wasn't clear at what point the label would print, especially since the screen warns not to post unlabeled parcels. A simple prompt such as “Label will print after the next step”, would make the flow more intuitive.
I also noticed that some…
1 vote
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