General
300 results found
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Print Manifests with Print Assist
It would be really useful if manifests could be printed using Print Assist. Currently, we use Print Assist for labels but then have to manually open the manifest PDF and send to print at the correct printer with the correct settings. It would save us a lot of time if this happened automatically like with the labels.
3 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add Integration for SquareUp
It would be great if Click and Drop could be integrated with the SquareUp selling platform as at the moment I would have to take orders via one platform and then manually log in to C&D and enter all the order information again by hand which is really time consuming and off putting.
10 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Retain Weight as Imported when Applying Postage in Bulk
There is no way at all to bulk assign postage and retain the weight specified by Shopify for each order.
I would love it if we could simply select all our orders of any one package format, go to Apply Postage and for there to be a tick box that enables it so all the weights already assigned to the orders are used, instead of inputting one weight for all the parcels.
We also need a method of assigning the weight to orders before Applying Postage for manually created orders
15 votesHello, thank you for your suggestion. We have improvements in plan to provide accurate weights for each parcel when applying postage in bulk.
Kind regards
Click & Drop Team
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Add integration for Discogs
can we please have an integration with discogs platform
6 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Show a Manifest Summary Before Submitting Manifest
When Manifesting at the end of the day, prior to committing to the manifest, can you pop a box up giving a table including the average weight for each product code that will be submitted to OBA. This will allow us to double check we are within our weight bands for costing purposes and allows us to adjust orders at the last minute. for example, to switch items from 2nd to 1st, if 1st is just over the 2kg average.
10 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Import Customised Fields for WooCommerce Orders
We ask customers for a shipment date through a custom field in the checkout process with WooCommerce.
However, we cannot sort the orders in C&D as it is not importing this custom field. It would be great to allow more columns to be imported so we can filter and generate labels only for the orders to dispatch on that day.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Show Trading Name Logo on Open Orders Page
Under the heading "Channel" there is a picture of a piece of paper and a shopping cart.
When you hover over the "picture" it says which of our trading names we used on that order.
We have an icon set in the preferences for each of our trading names, so why can't they be shown in the Channel instead of the same unnecessary picture for all trading names/channels?7 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Import 'Gift Message' for Etsy Orders
Please can you include the gift message on Etsy orders, you do this fine for Amazon orders. I keep missing the messages on Etsy and get bad feedback on the platform.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Edit Shipping Costs After Order is Created / Imported
We need to be able to edit the 'Shipping Cost' for existing orders after they have been created. You allow us to edit the Products and their Prices, but not the Shipping Costs.
When cloning orders, it is important to be able to edit the shipping costs of the cloned order.
2 votesDear User,
We have this planned for a future release.
Kind regards
Click & Drop Team
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Add integration for AbeBooks
Please integrate with AbeBooks. They have their own specific country tax registration codes for the EU, Australia, New Zealand, Norway, etc. and in general, it would be nice to have those orders automatically import into Click & Drop. It is a main platform for many booksellers (about half our orders) and I believe it is owned by Amazon, so there should be a way to utilise that existing relationship.
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Stop Pages Returning to Top When User Closes a Pop-Up
For example, when the user selects 'Favourite' or 'Hidden' in the Settings-Shipping Services screen, the user is returned to the top each time.
3 votesHello, thanks you for your suggestion. We are aware of this behaviour and have changes to improve the user experience in plan.
Kind regards
Click & Drop Team
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Display Customer Phone Number On International Shipments
Please add an option to add the customer phone number to the printed shipping label. This is necessary for some of Royal Mail's international delivery partners as they sometimes require the phone number to be visible in order to deliver the package to some locations/buildings.
26 votesHello,
Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.
Kind Regards,
Click & Drop Support -
Allow User to Specify Order Status Shopify Orders Import For
We would like an option for Click & Drop to fetch orders from Shopify which are marked as 'payment pending'.
We have a lot of account customers who get an invoice with their order.
Royal Mail only downs the order if it marks as paid which means we send it via DHL instead.
The DHL Shopify integration has options to let you choose which orders to download.
4 votesHello,
Thank you for your feedback. This is a great suggestion and we will consider this in future developments.
Thank you,
Click & Drop Support -
Support Channel Custom Fields to be Printed on Despatch Note
So many of our products are personalised and unfortunately, the name chosen by the customer to be printed on the product is not visible on the dispatch note, which makes it very difficult for us as we have to print additional packing slip with the customisation name for each order.
It would save us time if you could add this information to the despatch note so we can print it out and personalise product and dispatch.
Currently the despatch note shows SKU and Product Name
2 votesHello,
Thank you for your suggest, we will consider this in future developments.
Kind Regards,
Click & Drop Support -
Remove Refunded and Awaiting Refund Labels From Orders Grid
When a postage label is awaiting despatch it can be refunded. This is done when the wrong postage is selected is wrong or the customer cancels their order. The postage label remains at status awaiting refund for a number of days however it remains in the 'orders awaiting despatch' list. You may not want to despatch this order but can accidentally do so in the period it takes for the refund to go through. Could orders awaiting refund not be visible in the 'orders awaiting despatch' list but still be searchable from the drop down lists.
23 votes -
Add integration for Open Cart
Please, could you add Open Cart to the list of platforms available for quick integration? One of our websites is with the Open Cart and it is a pain to do every order manually.
Thank you.9 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add an 'Order Count' of Orders in Selected Batches
When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Option to Chose 'Results File Only' with C&D Desktop Import
Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose:
- Labels
- Results File
- Labels & Results File
Also, can you remove the MAX 50 Limit?
1 voteHello,
We are planning to increase the limit to desktop.
Kind Regards,
Click & Drop Support -
Introduce Role Based Access Control to C&D
Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.
1 voteHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support -
Add integration for WISH
Add WISH marketplace to the integration
2 votesHello,
Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.
Kind Regards,
Click & Drop Support
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