Why can't we reuse address details
I import orderS from Amazon & ebay but sometimes I want to reuse the address details to create another label. Say for example if someone wants a replacement item sent.
Why is it not possible to do this? Why do I have to enter the details manually, and after inputting the info why is the manual entry system so useless that it wants me to enter the details AGAIN!
Royal mail please sort this out, it's driving me nuts.
Thank for you your suggestion. As Cassie75 mentions below, we do currently allow you to create a new address book entry.
However, we are considering how to improve this process, particularly with cloning, splitting, and merging orders. So this functionality might help you.
For more information on our address book functionality, please see this guide: https://help.parcel.royalmail.com/hc/en-gb/articles/360001190473-How-to-create-a-manual-order-from-your-address-book
Give the addresses a code and it will save in the address book