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263 results found

  1. Impliment Two Factor/Multi Factor Authentication

    Many services online now support two factor authentication via either Google Authenticator methods or SMS. This helps protect our account and customer data held within it.

    This should be a feature and we should be able to enforce it on a per account option.

    5 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  2. Option to Print Integrated Labels on A4 and CN22 on a 6x4 Label

    If you choose Integrated Labels this means it has to be on A4, which means the CN22 has to be on A4 as well.

    I want to print the CN22 on 6x4 using a different printer - but the option is greyed out.

    4 votes

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    Started  ·  1 comment  ·  Admin →
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  3. Convert Common Non-ASCII Characters When Importing Orders

    When entering a name and address in to Shopify (and most other web sites), Unicode character set is available to users. When these orders are imported into Click & Drop, any non-ascii characters are flagged up for manual "fixing".

    By far the most common "invalid address" that C&D asks me to fix (every day) involves just changing apostrophes from Unicode "right single quotation mark" (U+2019 or U+2032) characters to their ASCII apostrophe equivalent (U+0027).

    There are other cases, most notably European addresses containing diacritical marks, etc. While I'm sure the developers could automatically convert these to the nearest equivalent roman…

    6 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  4. Planned despatch Date Default to Last Selected Date

    When using the Planned despatch date option - Please add a Checkbox Option to Hold last Used Date for the session.

    Particularly at the end of the month when the Planned despatch date is on the next month it would make using the Planned despatch date quicker and more efficient

    Thank you

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  5. Support Channel Custom Fields to be Printed on Despatch Note

    So many of our products are personalised and unfortunately, the name chosen by the customer to be printed on the product is not visible on the dispatch note, which makes it very difficult for us as we have to print additional packing slip with the customisation name for each order.

    It would save us time if you could add this information to the despatch note so we can print it out and personalise product and dispatch.

    Currently the despatch note shows SKU and Product Name

    2 votes

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    Hello,

    Thank you for your suggest, we will consider this in future developments.

    Kind Regards,
    Click & Drop Support

  6. Make Despatch Date Editable

    If you are unable (or forget) to mark your posted item as dispatched on the day it is dispatched, the date you mark it is automatically inserted. If it is a couple of days later (after a weekend), the displayed dispatch date will be incorrect. Being able to correct this would be useful.

    4 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  7. Add integration for WISH

    Add WISH marketplace to the integration

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  8. Bulk Proof of Postage Instead of Individual Certificates for Each Parcel

    We need bulk facility for click and drop when proof of posting is required. Instead of printing individual certificates for each parcel it would better to print out one certificate listing all the parcels . This could be fine by printing the bulk certificate from the batch history

    6 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  9. Option to Chose 'Results File Only' with C&D Desktop Import

    Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose:

    • Labels
    • Results File
    • Labels & Results File

    Also, can you remove the MAX 50 Limit?

    1 vote

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  10. Print Customs Declaration & Address Label Together

    It's really confusing & awkward to have one sheet (or 10) of address labels & one sheet (or 10) of customs labels. Matchign them up can be a PITA & very time consumng

    Why can we not have the Address and Customs label of the same package side by side ?

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  11. Add an 'Order Count' of Orders in Selected Batches

    When you select Batches in the Batches view, there's a summary which tells you 'x of y batches selected'. It would be very useful to also show the number of Orders in those batches without needing to look at the orders overview

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  12. Introduce Role Based Access Control to C&D

    Please make batch information and manifests private. There is no need for all users to be able to see this information - it is private for the business owner or accounts department only to see.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  13. Show the Account Name in Dashboard

    I need an account name to show at the top of the Dashboard to let me know which account I am in when I switch to a different account.

    2 votes

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    1 comment  ·  Admin →
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  14. Add Integration for LightSpeed

    Hey, Lightspeed is a system that we're currently using which doesn't support Click & Drop integration. This would be ideal for us and many others. If you feel the same way then please vote. Thanks!

    3 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  15. Import Product Customs Data from BluePark

    Please import product & order customs data such as Country of Origin and HS codes from BluePark as I have added this data to my products in BluePark

    2 votes

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    Hello, we plan to increase the amount of data we capture from BluePark integrations including Country of Origin and HS codes. We will update here when we begin to work on capturing this additional data


    Kind regards

    Click & Drop Team

  16. Reorganise the fields in the Create Order screen

    Change the order of the fields in the Create Order screen so I can add the Post Code immediately after the recipient's name, when using the Tab key to navigate

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  17. Add Option to Set Default Service Extensions for Services

    Could we have an option to set defaults such as (have it applied or not) "Provide SMS notification to the recipient" & "Provide email notification to the recipient" for all tracked items.

    It would make sense rather than select those tick boxes on every order to be able to have it pre-set as default and option to manually untick those boxes for customers that don't want notifications. it would make processing a lot more efficient.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  18. Don't Print 'Return Address' on Labels Printed Via QR Code

    When I'm trying to create a label via Royal Mail Send an Item, it asks for the sender's details. I do not wish to have my home address displayed so I untick the option.

    The PDF Label downloaded after I've paid for postage does not show my home address. However, when I go to the Delivery Office and have it printed via QR code, my home address displays in the return sender field.

    1 vote

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  19. Add 'Product Description' to Despatched Orders Report

    Please could you add product description to dispatched orders report in click and drop

    2 votes

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    Hello,

    Thank you for your suggestion and feedback. This is not something in plan at current, but we will consider in future developments.

    Kind Regards,
    Click & Drop Support

  20. Add integration for Presta Shop

    I will like to see integration with Presta shop 1.7 and higher.

    24 votes

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    Hello,

    Thank you for your suggestion. This is not currently not supported but we will consider this in future developments.

    Kind Regards,

    Click & Drop Support

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