Customer delivery instructions - needs to be on the orders page
When order are imported from Ebay they now include any customer messages. Great. BUT you have to click in to the order to see it. If we are shipping 50 Large letters we are not going to click through each one to see if there is a message
There needs to be an indication on the main orders page to show there is a message. Perhaps a column that says "Order message" and it just has a yes or no so that we know to click through
It's disappointing to see that over two years have passed since this suggestion and it still has not been implemented. It cannot be difficult to implement this.
Even highlighting the row if instructions have been left would be a good start.
An important enhancement I am also looking for including the printing on dispatch note
AdminAdmin (Admin, Click and Drop) commented
Thank you for your suggestion, we can see how not seeing if an order has a customer message on the order list can be quite time consuming to manage.
I have passed this suggestion to our Development Team for discussion, and I will update you as soon as they come back to me with any information.
Thank you again
The Click & Drop Team
Mick Clarke commented
They also need to be printed on the label so that the delivery person can see them, after all no point in having an instruction like Do not leave with neighbours on a document inside the parcel.
[Deleted User] commented
Great idea, Exactly what i asked the ROYAL MAIL field agent when he came over to train our team for CLICK AND DROP system