Why ask for a title when you don't print it?
I thought it was odd that the address section does not give a box for a title but the order generator does. Now I know why !!!
Even if you put something in the title box you don't actually print it on the label.
That is ridiculous.
Many of our customers are elderly ladies who prefer to use the "Mrs" in their name. We like to use it as it shows respect. Now our customers think we are ignoring it !
We will have to resort to putting the Mrs in the First Name box as well as their name!!!
Hi and thank you all for your suggestions. We are planning to remove the title field and instead have a ‘Full name’ field. Everything typed in there will be displayed on the label.
We've had several packages get returned because the customer used this field for their company name. It then gets returned due to incomplete address. We can't spot these when sending out lots of orders. Please get this sorted asap!! Surely must be so simple to fix?!
Yet again this is supposed to have been fixed in the update last night 15th October 2019, but it still is not working.
Now when you generate an address to save it has just "full name" instead of several boxes. So I put in Mrs xxxx xxxx expecting that is what will come out when i print the label. But no - the label generation page still has the 4 separate boxes and no "Mrs".
How hard can it be to actually bring across what we input?
This has supposedly been done in the lastest update today. But it isn't working.
Robert Hodgson commented
Royal Mail - Hurry up and get this done. It would have been blindly obvious if you had tested it.
John Rankin commented
I want to be able address a label correctly so it reads:
Mr J Smith
Mr & Mrs J Smith
It seems all you can do is a first name and surname and if you don't have a first name its an initial.
The salutation does not show!!!
This is just not good practice!!!!!
AdminAdmin (Admin, Click and Drop) commented
I have informed the Development Team of this issue, and we are looking at resolving this in the New Year. As soon as we have a scheduled date for this to be completed we will update you.
Sorry for any inconvenience caused by this, but please be assured that we are looking to rectify it.
The Click & Drop Team
H C commented
Not necessary for addressing but -
If present, include addressee title on label
If present, include county on label